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Reviewed 4 November 2021 via mobile

So i had 4night booked but i booked by mistakenly
5night, i request from booking.com chat to cancel one
night they didn't approve/reply.
on arrival Ms. Nataly (Manager) wasn't welcoming at all
to the guests and so her service in room for next
horrible hotel stay for rest of days.
on second day Mr.George (Owner) pushed/forced us to
shift (downgraded) us to cheaper room without refund
because it is what it iss.
on third day we finally found two good humans in hotel
to deal with all issues. Ms. Elene & Mr. David they tried
to find some solutions to room services and provide
fresh water and add some more flavors to breakfast.
on fourth day and other days as well the breakfast was
of no point because really you have literally only few pcs
of veg & fruit to eat with boiled egg and
if you ask for milk Ms. Nataly will say Georgia no milk,
if you ask for water Ms. Nataly will say water finish while
her cupboard is full.
if you ask can we have any service in hotel she will be
very upset.
i wish only Ms. Elene & Mr. David could handle the room
guest and hotel. also please provide proper breakfast
and services daily bases, if you don't know how to
handle guest then please find or educate yourself in
hospitality.

Room tip: Avoid this hotel because they wont change there behavior or thinking. I pray for them good but god only know what they will do next
Date of stay: October 2021
Trip type: Travelled with friends
Thank Mehuldhakanofficial
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 25 August 2021 via mobile

We had a wonderful stay and everyone was very helpful and kind to us.. The place is very clean and relaxing.

We really enjoyed our short vacation and we will definitely come back again in the future. Thanks for all the amazing time. Take care!!

Date of stay: August 2021
Trip type: Travelled with friends
Thank riksnava
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 24 August 2021 via mobile

The place was lovely and the hotel owner is very attentive. We enjoyed the cozy atmosphere, the room with balcony facing the mountain.
As for the room, it is excellent and comfortable. I would definitely recommend this hotel to my friends and to everyone planning to travel Tbilisi, Georgia.

Date of stay: August 2021
Trip type: Travelled with family
Thank Noreen1210
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 13 January 2021

We had a wonderfull moment at the Victoria Inn durind NYE with my fiancée.
The location, the modern look of the hotel and the good quality of bed and linen make it a great spot.
A very big thanks to Victoria and Alex who made our stay even better with some great recommendations.

Date of stay: December 2020
    • Value
    • Cleanliness
    • Service
Thank PilouWOW
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 13 January 2021 via mobile

Totally recommend! Alex has been really helpful and he maintains his property very well. Clean and comfortable place for business or casual trips. It’s very challenging time for hotels and I hope he can get through this pandemic!

Date of stay: January 2021
Trip type: Travelled solo
Thank rosanc2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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