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Traveller rating
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All reviews old town privilege room sky terrace rooftop bar front office team touristic attractions an excellent hotel reception staff cable car walking distance ground floor comfortable beds the location is perfect nice view sky7 nene khatia
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7 - 12 of 559 reviews
Reviewed 24 November 2021

We stayed in Mercure for our honeymoon, and the staff members made surprise for us. It was a very nice gesture from them. Reception staff is incredibly smiley and friendly. They will answer any question you might have and are super helpful. The location is perfect, beautiful, and convenient. Everything is nearby. We really enjoyed our stay!

Date of stay: October 2021
Thank Hussam H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Erdogan Sahin, General Manager at Mercure Tbilisi Old Town, responded to this reviewResponded 26 November 2021

Dear Hussam,

We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team members. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,

Erdogan Sahin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2021

Date of stay: November 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Erdogan Sahin, General Manager at Mercure Tbilisi Old Town, responded to this reviewResponded 15 November 2021

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 24 October 2021

Staff are so helpful and friendly especially Natia, Dito, Tamar, Thea and their Manager. The room was clean and the house keeping lady was nice. The food were tasty and we loved it. Great location. The company driver was really nice to us. We enjoyed our stay!

Date of stay: October 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Santosteresa
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Erdogan Sahin, General Manager at Mercure Tbilisi Old Town, responded to this reviewResponded 25 October 2021

Dear Santosterasa,

We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team members. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,

Erdogan Sahin
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2021 via mobile

The hotel is in a convenient location next to old town. The staff is great and made sure I had everything I needed especially Salomea. The sky bar has a great view of Tbilisi and the food is awesome. I definitely recommend staying at Mercure Tbilisi.

Date of stay: October 2021
Trip type: Travelled solo
Thank zarbon5
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Erdogan Sahin, General Manager at Mercure Tbilisi Old Town, responded to this reviewResponded 11 October 2021

Dear Zarbon,

We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team members. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,

Erdogan Sahin
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2021 via mobile

We stayed in Mercure old town with friends for four nights, Hotel location is perfect, close to various tourist attractions, breakfast is delicious with different varieties of foods provided. Rooms are cleaned daily and hotel have excellent hygiene standards. Front desk staff are very welcoming and very responsive to guests requests and provide help as needed with pleasure and smiles, special thanks goes to Salome and Salomea whom were very friendly and make us feel like home with family. Definitely we would repeat this experience by choosing Mercure in our next visit to Tbilisi and recommend to our friends and family.

Tanks to all staff of Mercure.

Regards

Date of stay: October 2021
Trip type: Travelled with friends
Thank hussaina693
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Erdogan Sahin, General Manager at Mercure Tbilisi Old Town, responded to this reviewResponded 8 October 2021

Dear Hussaina,

We very much appreciate your comments regarding your stay at the Mercure Tbilisi Old Town. It is always a pleasure to receive positive feedback. I will share your comments with our team members. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,

Erdogan Sahin
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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