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Reviews (1,065)
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Reviewed 5 April 2017

I stayed for more than two weeks in March-April 2017 on business, and the entire experience was excellent - the accommodations, the always-pleasant staff with a can-do attitude, the attention to detail in decoration, amenities, service, etc. A very convenient location for business in the Gigiri area. Was sorry to have to leave!

  • Stayed: March 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank pcaragones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TribeHotel, General Manager at Tribe Hotel, responded to this reviewResponded 10 May 2017

Dear pcaragones, thank you so very much for your review. We are delighted to learn you had a great time with us and are looking forward to welcome you again soon. Sunny regards, Stephan

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Reviewed 4 April 2017

Employees are extremely friendly. Guests must have patience... service can be extremely slow especially at breakfast. Dinner does not offer any African Cuisine, but they do offer fantastic Sushi! I feel that the Tribe should be able to offer more value for it's guests!

  • Stayed: March 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank danielcX3399PF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TribeHotel, General Manager at Tribe Hotel, responded to this reviewResponded 10 May 2017

Dear danielcX3399PF, thank you very much for your review. We appreciate your comments. The new menu has just recently been launched with a larger variety and we upgraded our breakfast service with easy access stations for faster service. With best regards, Stephan - One Planet One Tribe

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Reviewed 3 April 2017

I stayed at the Tribe Hotel in Nairobi for 2 weeks in March 2017. They gave me a very nice room where I felt very much at home. The staff members were very friendly, helpful and welcoming. The food was excellent and it was nice to have breakfast and/or dinner on the beautiful outdoor terrasse by the pool area. A shopping mall, the Village Market, is close by and offers a variety of interesting shops and nice restaurants. I can recoomend the Tribe Hotel without any hesitation and would very much like to come back!

  • Stayed: March 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sabine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TribeHotel, General Manager at Tribe Hotel, responded to this reviewResponded 10 May 2017

Dear Sabine K, thank you so very much for your review. We are thrilled you had a great time with us and do also hope to be able to be you host again in the near future! Sunny regards, Stephan - One Planet One Tribe

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Reviewed 3 April 2017

From the moment you arrive until you check out, the staff at the tribe are there to make you as comfortable as you could possibly be. The staff is professional, friendly, caring and sincere! From management to housekeeping, everyone is cheerful, friendly and helpful. They are more like friends than Hotel employees! I will definitely stay there again if I get the privilege to go back to Nairobi. I travel he world with my work and the Tribe stands out as one of the best, most comfortable Hotels I have stayed in.

  • Stayed: February 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank TRAVELINGTOM53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TribeHotel, General Manager at Tribe Hotel, responded to this reviewResponded 10 May 2017

Dear TRAVELINGTOM53, thank you so much for your review and kind words. It means a lot to us to be perceived as friends rather than employees. We hope we will be able to welcome you again very soon and remain with sunny regards, Stephan - One Planet One Tribe

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Reviewed 3 April 2017

The tribe is a design hotel with an individual aesthetic characteristics. From the design itself to the furniture it's visually stimulating for diverse tastes. This is my third stay at the hotel and have noticed that it level of service has significantly declined, however the management was very responsive to complains. There was an extensive delay for check-in though originally I had booked for an early check-in and its management allowed a late afternoon check-out as an apology.

It has a small gym, pool, breakfast area facing the pool that offers a lovely selection of fresh jiuces and reliable meeting place.However selections for breakfast and lunch need to be improved that do not meet with the hotel standards.
Rooms are lovely, I had a room with a bath-tub and shower and had turn-down service in the evening which left a chocolate from the hotel's confectionery.

  • Stayed: February 2017, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Fadia O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TribeHotel, General Manager at Tribe Hotel, responded to this reviewResponded 10 May 2017

Dear Fadia O, thank you so very much for your review and the positive comments. I would be very interested in the declining service levels you are referring to so it would be great if you get in touch. Many thanks and sunny regards, Stephan - One Planet One Tribe

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