We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Best staff, excellent service!”
Review of The Boma Nairobi

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Boma Nairobi
Ranked #9 of 169 Hotels in Nairobi
Certificate of Excellence
Reviewed 18 February 2017

What a great hotel! We stayed for two nights the end of January 2017. We came in very late and initially were to stay at the Boma Inn. They were full and were transferred over to the hotel for no extra charge. I also had not received my luggage from my flight and the staff was more than helpful helping me deal with that problem. Food was great, room was big and clean, great staff!

  • Stayed: January 2017, travelled with family
    • Value
    • Rooms
    • Service
1  Thank khrcpr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Boma H, Director of Sales at The Boma Nairobi, responded to this reviewResponded 20 February 2017

Dear Khrcpr

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to your next visit to the hotel. Take care!

Warm Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (676)
Traveller rating
Traveller type
Time of year
Language
  • More languages

84 - 88 of 677 reviews

Reviewed 15 February 2017

Strategically located, the Boma delivers what it promises to deliver. Friendly staff, beautifully designed and the cuisine is tantalizing. The aura is scenic coupled with state of the recreational facilities and the rooms are more than a home away from from.

Room Tip: All rooms are perfect and of course with an handsome cost
See more room tips
  • Stayed: June 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Ksas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Boma H, Director of Sales at The Boma Nairobi, responded to this reviewResponded 18 February 2017

Dear Ksas K

Thank you very much for taking the time to review your last stay with us. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Take care

Warm Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 February 2017 via mobile

The hotel was generally nice. The room was spacious and worked really nicely to repackage, take and nap and shower in preparation for a 24 hour travel day. The power did go out three times over the 7 hours we were there, for short periods of time. The restaurant which was serving a Buffett had no open tables at 1:30pm so we went down to the bistro was was good food and a nice quiet space. I tried out the spa for a mani/pedi and the service was very nice, but the actual painting left something to be desired, but the everyone there was extremely nice. We left Monday in the evening and it was about a 15-20min drive to the airport.

Stayed: February 2017, travelled with friends
1  Thank amw58ca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Boma H, Director of Sales at The Boma Nairobi, responded to this reviewResponded 18 February 2017

Dear Amw58ca

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to make better our services for your comfort. We would be honored to host you during your next visit to Nairobi and as always we strive at offering better service and experience at the The Boma Nairobi. Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2017 via mobile

Excellent service received from the staff at Boma Hotel. I was very hungry and needed a quick snack before heading to their also wonderful gym. I had some delicious tomato soup and bread rolls.
The waiter also went out of his way to get me a banana and an apple that weren't even on the menu. I highly appreciated it.
I also recommend the chicken wrap. It was filling and delicious without being too heavy. Everything was great value for money.

Stayed: February 2017, travelled solo
Thank Monique K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Boma H, Director of Sales at The Boma Nairobi, responded to this reviewResponded 14 February 2017

Dear Monique

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to your next visit to the hotel. Take care!

Warm Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2017

An elegant hotel with beautifully furnished rooms, an elegant dining room and an outdoor pool. The service is wonderful and the staff is most accommodating. The hotel is an architectural delight! It is close to many attractions including the Karen Blixen farm museum and to the airport.

  • Stayed: February 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank traveled2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Boma H, Director of Sales at The Boma Nairobi, responded to this reviewResponded 14 February 2017

Dear Traveled2017

Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to your next visit to the hotel. Take care!

Warm Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Nairobi hotels
Sarova Stanley
#6 of 169 in Nairobi
1,187 reviews
Fairview Hotel
#3 of 169 in Nairobi
1,302 reviews
Show Prices
Show Prices
Show Prices
Highridge
Tribe Hotel
Tribe Hotel
#4 of 169 in Nairobi
968 reviews
Fairmont The Norfolk
#11 of 169 in Nairobi
1,082 reviews
The Heron Portico
#8 of 169 in Nairobi
534 reviews
Show Prices
Show Prices
Show Prices

Been to The Boma Nairobi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Boma Nairobi

Address: Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Phone Number:
Region: Kenya > Nairobi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 169 Hotels in Nairobi
Price Range: $158 - $376 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Boma Nairobi 5*
Number of rooms: 148
Official Description (provided by the hotel):
Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.' ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, TripOnline SA and HotelQuickly so you can book your The Boma Nairobi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing