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“Really Good Hotel”
Review of The Boma Nairobi

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The Boma Nairobi
Ranked #9 of 169 Hotels in Nairobi
Certificate of Excellence
Reviewed 6 November 2017

The Hotel was very nice as well the staff. All were really friendly and helpful. The room was really big and there was a nice bathroom with shower and bathtub. I feel also really safe because of the high security.
Thanks

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank H9326YYmarks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mourine O, Director of Sales at The Boma Nairobi, responded to this reviewResponded 14 November 2017

Dear H9326YYmarks

Thank you for your positive comments on the size of our Bedroom, Bathroom and Staff. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Take care

Warm Regard

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25 - 29 of 693 reviews

Reviewed 3 November 2017

Boma is the gift that keeps on giving. From the ambience to the professionalism of the staff, the beautiful decor, the huge sound-proof rooms and beds, the food - always on point. I've stayed at The Boma, Eldoret and Nairobi was a pleasure as well. It's very close to the airport for those who want to travel. Will be back.

  • Stayed: October 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Jashivo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Boma H, Director of Sales at The Boma Nairobi, responded to this reviewResponded 6 November 2017

Dear Jashivo

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that you enjoyed your experience at the Boma Hotel. Thank you for appreciating our Staff and facility. We do our level best to ensure your satisfaction. We look forward to welcoming you back to the hotel in the near future. Take care!

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Reviewed 30 October 2017

Excellent service from start to finish, very welcoming and complete with rose petals in our room and a complimentary bottle of wine! The room was very big and had a separate shower and bath, as well as seating area. Highly recommended!

  • Stayed: October 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank emm2468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Boma H, Director of Sales at The Boma Nairobi, responded to this reviewResponded 6 November 2017

Dear Guest

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that you enjoyed your experience at the Boma Hotel. Thank you for appreciating our facility. We do our level best to ensure your satisfaction. We look forward to welcoming you back to the hotel in the near future. Take care!

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Reviewed 17 October 2017

We stayed at the Boma hotel as a stop over on our way to the Maasai Mara, very convenient and close to the intercontinental and domestic airport.
Very nice clean rooms , nice staff, we came in late at night , would have been great if the little bar fridge had some cold drinks inside and a few snacks, but it was empty.
We had a room close to the gate which was noisy, but on our return visit we had a nice quite room, thank you .
Restaurant was good not 5 star but does a decent breakfast and dinner , pleasant staff. Pity the pool was under renovation .
Good safe hotel in Nairobi for a stop over .

Room Tip: Do not book a room near the gate
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Stayed: October 2017, travelled with friends
Thank JayneAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Boma H, Director of Sales at The Boma Nairobi, responded to this reviewResponded 23 October 2017

Dear Jayne

Thank you very much for your candid review of your recent stay at our hotel. I am very happy to hear that you enjoyed our services. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to make better our services for your comfort. We would be honored to host you during your next visit to Nairobi and as always we strive at offering better service and experience at The Boma
Nairobi. Thank you

Warm Regards

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Reviewed 16 October 2017

Clean and convenient stop over for the night in Nairobi, it is in need of a renovation but the staff are friendly and the beds are comfortable.
Room we had was very spacious, Good value for money.
The hotel prepared a small cake for my birthday which was a nice gesture, but due to the short length of time we were there we didn't get to enjoy it.

  • Stayed: October 2017, travelled as a couple
    • Cleanliness
    • Service
Thank bajan-chic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Boma H, Director of Sales at The Boma Nairobi, responded to this reviewResponded 23 October 2017

Dear Bajan-Chic

Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff and comfortable beds made your stay pleasant. We do take pride in catering to our guests' needs the best way we can therefore your feedback is very important to us. We have taken note of your comment on improvement and will do our level best to make better our services for your comfort. If you're traveling to our area again soon, don't hesitate to call us. Take care!

Warm Regards

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Additional Information about The Boma Nairobi

Address: Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Phone Number:
Region: Kenya > Nairobi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 169 Hotels in Nairobi
Price Range: $137 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Boma Nairobi 5*
Number of rooms: 148
Official Description (provided by the hotel):
Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.' ... more   less 
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