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Reviews (149)
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34 - 39 of 149 reviews
Reviewed 20 February 2017

Best Hotel in Westlands, Nairobi for that price.
Big Rooms, good WiFi, nower days breakfast buffet in the week, nice stuff and close to all Restaurants and Clubs around westlands within 5 minutes.
Not fency but price and value are fair. Try to get a room facing Westlands and not to the backside.

Stayed: February 2017, travelled on business
Thank Christian K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2017

The location is great. Just a 5 minute walk from the mall. Staff were very nice and helpful. Security was ok. My concern with it was there was no screening of luggage as is done in other hotels. Restaurant staff were also very polite and good service. The only issue, was the erratic shower. One day it gave only hot or cold water. Not a mix. After it was (supposedly) fixed. It would give bursts of hot and cold every 5 seconds. Was amusing, but not comfortable. If slightly better priced, would be real value for money.

  • Stayed: February 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Cowas B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2017

I would really recommend Bidwood to any Nairobi visitor. The rooms are very practical for young families and the staff are exceptionally helpful. 24hr room service is a very useful service and the laundry service was quite reasonable. I just wish their pool was heated!

  • Stayed: January 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Liam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2017

Very nice location. Clean . Big rooms , Safe and very friendly . I don't see any particular reason why not use this hotel again.
2 things to Fix: - Hot water in the shower ( Urgent ).
- TV in the bed room ( Which they don't have)

  • Stayed: January 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank Guy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deep B, Manager at Bidwood Suite Hotel, responded to this reviewResponded 3 February 2017

Thank you for the positive feedback and we are glad you enjoyed your stay.

The two points mentioned- Hot water; we are going to address this with an urgency and if you have a couple of minutes to drop an email to gm@bidwoodsuites.com to let us know which room you were in would be helpful. The second point of the TVs are been looked into and shall be addressed in the near future.

We hope to host you soon.

Regards,
Deep Shah (Hotel Manager)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 January 2017

A satisfactory stay but I think in 130$ per night they should provide better accommodation. Bidwood should consider South Asians / Muslims as their guest and prepare their rooms accordingly. Overall Hotel is nice and near to malls and restaurants which make your stay more comfortable.

Stayed: January 2017, travelled on business
Review collected in partnership with this hotel
1  Thank danishh200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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