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Reviews (62)
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All reviewshot watersarit centrewest end hotelfinger lickingtop floora short business trippreferred hotelserene environmentbreakfast and dinnerhome away from homeindian foodfree wifiroom was spaciousenjoyed my staywestgatewestlandsgym
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5 - 10 of 62 reviews
Reviewed 5 February 2018

Spent two business days in the hotel and utilized the conference facilities,the staff were very friendly and courteous throughout my stay.
The food was excellent and the views from my room were calming. Good room size and amenities. My preferred hotel in Nairobi any day.

  • Stayed: November 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank francis i
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2018

The warm welcome by the staff, swift check in, lovely room,nice conferencing facilities, finger licking meals made my stay memorable.Thanks to all Staff members more so the General Manager for facilitating all that i wanted during my stay. Looking forward to come back with friends and family in the near future.

  • Stayed: January 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank OUDA55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2018

Westend is really nice and greatly priced. Meghan and Joseph did a fantastic job with the check-in. The room was very clean so were the bedding. Room service was great and prompt. I would definitely go back!

The parking though was smelly, I suspect dead rats. During checkout we had an incident where the security guard refused to let out guests claiming orders from an unseen boss. Some hooted furiously. I suspect some indian guy took mobile photos of me, which is outright wrong. If there was a problem, theft in one of the rooms we were told, there are more civil ways of doing it. Eventually all were let out without any explanation!

  • Stayed: January 2018, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Jay_Oty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2018

As another review noted, the arrival via the basement is somewhat strange,. This does not, however detract from the overall experience. We had booked two standard rooms and one of the rooms was upgraded at no charge what appeared to be a superior room, complete with lounge area. The nice receptionist kindly lent us her personal adapter so we could charge our devices. Breakfast was adequate, and some more meat and cheese options would be welcome. The rooms were particularly spacious. Excellent value for money overall.

Room Tip: Try for a room on one of the upper floors.
  • Stayed: December 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Jacques W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2017

Room was OK, and the staff OK. Price of the room was not too bad, the breakfast could be better. The surroundings of the hotel not the best. Our wiev from the balcony was down on a scrap yard, not the most flattering.

  • Stayed: November 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank piafuglsanghald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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