Staff are fantastic and they will print or write out directions for the taxi drivers as they have no English.
The front of house staff have super English and will go out of there way to help. We brought our Japanese money by mistake and they manager was so kind he took us to the bank to get it changed up. We also had an item that we could not take home and the hotel has kindly kept it for our next visit.
Very safe hotel and the best location by the metro.
Would highly recommend as you could not ask for more in a hotel.
Only thing to be aware of is the prostitutes floating around the lobby late into the evening. Quite upsetting.
- Official Description (provided by the hotel):
- European style and warm Asian hospitality characterize this charming downtown hotel. You will love the personalized service, fine dining created by chefs from all over the world, efficient business support and those extra touches for which Swissôtels are renowned. Truly international staff and clientele, located in the commercial and diplomatic district. ... more less
- Reservation Options:
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- Also Known As:
- Swissotel Beijing Hotel Beijing
- Swissotel Hotel Beijing
- Beijing Swissotel Hotel