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Reviews (1,499)
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Reviewed 12 April 2012

I booked a stay at the Swissotel after scoring a very competitive rate after doing extensive research on TripAdvisor. The hotel is elegant, classy and sufficient but it is starting to show its age and needs a major overhaul. Here are the pluses and minuses:
Pluses: good location, nice bars and restaurants (although expensive and the Japanese restaurant is a rip off price-wise, and totally empty at all hours). the exec floor is a nice space and a cozy area to hold meetings. Service is good and the hotel is geared towards westerners. Across the street are multiple restaurants, a Starbucks, a metro station,etc.. good location accessible to many areas in Beijing.
Minuses: furniture and decor is dated and showing signs of wear and tear, the gym needs an overhaul and in general the whole place is a bit tired. The biggest drawback is the HVAC system. I was there in the Spring and the hotel and rooms are unacceptably HOT and uncomfortable, depending on the season you may be uncomfortable and miserable. During my stay there was a hot spell in Beijing and my room was an oven and the individual heat/air unit did nothing to cool off -- the staff gave me a fan but when you stay at a hotel of this calibre one expects a better HVAC system.

my advice in any Beijing hotel is to find something new (there are many) -- unless you can score a great rate you may find better options but again my stay was in general pleasant but expect the hotel to be old and dated. If I returned to Beijing I would seek other options.

Room Tip: away from elevators in a quiet area. HVAC a problem in any room.
  • Stayed: April 2012, travelled on business
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Thank JEFFfromChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2012

we (with my husband) stayed at swissotel,Beijing and we really enjoyed our 3 days stay. The hotel was clean,decent and comfortable. The hotel staff were helpful and accommodating. The hotel's location is so accessible to subway . Of course, I will recommend this hotel to my friends and relatives.

daisy carol tan
Philippines

  • Stayed: March 2012, travelled as a couple
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Thank dstPhilippines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2012

Stayed March 2012. Good rate from Expedia. Older hotel but well maintained. Helpful staff. Free Wifii in the lobby.

Best part is the location. No. 2 Line Subway at the door which will take you to all the Beijing attractions. This is a BIG bonus since the traffic jams in Beijing are getting worse and worse. Across the quieter street to the right of the entrance is a shopping centre with a 7-Eleven, 2 good restaurants with Hong Kong style food, a Starbucks and Congen massage (a chain specializing in traditional Chinese massage and much cheaper than the hotel. English speaking).

Note about the pool: hotel require you to purchase a swim cap for health reasons. If you don't want to pay 40 RMB bring your own.

Note about the heating: It was very cold in Beijing during our stay and the heat in the room defaulted to sauna like. Adjusting the controls did not appear to help. Finally we just opened up the windows to let the air in.

  • Stayed: March 2012, travelled with family
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Thank Yellowleaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2012

Stayed here last September but have nothing in Beijing to compare it to...overall good food, drinks western five star prices, staff particularly Joanne in beer garden very nice, room basic and tv channels choice awful. However would stay there again if ever in china again but the chances of that are less than none

  • Stayed: September 2011, travelled as a couple
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Thank Joan901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2012

The place was excellent...very good location as the tube is just outside the HK centre and its very convenient...
Rooms were excellent, well furnished and food was great...

Only bad side was that there was no WiFi in the rooms and I had to come to the lounge for access the net...the cable connection in the room wasn't free!!!

Staff were friendly and helpful.

now the ONE bad... the cost of the excursions at the tour concierge was extortionate-- about 300% higher than what we managed to get from calling around...

  • Stayed: June 2011, travelled with family
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Thank thegreatA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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