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The Cityview Hong Kong
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Reviews (2,867)
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862
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All reviewsyau ma tei mtrladies marketmtr stationpremier roomnathan roadeconomy roomcity view hotelnew wingtemple streetfree upgradeexcellent locationcircle kconvenient locationminute walkwalking distancenight marketairport express
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79 - 84 of 2,867 reviews
Reviewed 30 March 2018 via mobile

After a day of sightseeing we decided to have a meal in the downstairs restaurant , Thai ... my husband saw a picture in the menu with the name matched up of a lovely looking fish dish and I ordered a beef massaman curry ... my husband ended up with a bowl of cauliflower soup with 2 mussels and a prawn and I had 3 pieces of beef in mine , all the staff avoided us and were rude . We questioned the meal straight away and was told the picture didn’t exist as a meal !!! As if nothing wrong ... not happy as was quite expensive too ... such a shame

Stayed: March 2018
Thank Justine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCityview, Manager at The Cityview Hong Kong, responded to this reviewResponded 3 April 2018

Dear Justine B,
Thank you for sharing your experience with us. Please accept our sincerely apologize to cause any inconvenience and disappointment to you due to our staff attitude and dishes. We take your comments seriously and we shall put more emphases on our staff training and investigate for the portion of the dishes and etc. Once again, we thankful for your comment into consideration moving forward and we hope, despite of this point, your stayed with us enjoyable.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018 via mobile

If location is your priority, this is the one . It is very convenient to go to Underground and bus stations. Very close to Mongkok where full of local foodies , entertainment and many more. Room cleanliness and room price are ok. I stayed at 3 different hotels in Taipei and HK this time , one is Taipei and 2 in HK, and I rate Cityview with average scoring , my comment is check-in counter staff perform their duties efficiently but lack of sincerity. It is my own personal feeling after I compare 3 different hotels. Overall, Cityview is still ok.

Stayed: March 2018, travelled with family
Thank Auntie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCityview, Manager at The Cityview Hong Kong, responded to this reviewResponded 3 April 2018

Dear Auntie J,
Thank you for sharing your experience with us. We are appreciate your nice compliments on our location and surrounding area; besides, we also noted your comment on our reception service, we will certainly review with the team for further improvement. Once again, thank you for your constructive feedback and we hope to have another opportunity to welcome you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018

We have stayed here each year we visit Hong Kong due to its location to Ladies Market and easy access to the MTR. What amazes us is the constant strive to provide each guest professional and courteous service. The rooms were neat and clean and the prices very easy on the budget.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank Leon F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2018

It is a good hotel to stay with Proximity to tube station and a good area nearby for shopping. If you want to try the local taste restaurant, there is a lot of them around the hotel area. The subway is almost right in the middle of the lines services. It is easy to move around.

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank waichungfrancisl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCityview, Manager at The Cityview Hong Kong, responded to this reviewResponded 29 March 2018

Dear Waichungfrancisl,
Thank you for sharing your experience with us. We are glad that you enjoyed our location and easily to access everywhere by the public transportation for sightseeing in Hong Kong. Once again, thank you for your feedback and we hope to have another opportunity to welcome you again in the near future and provide you another pleasant stay.

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Reviewed 28 March 2018

Close to the busy Nathan Road and not far from Temple Street Night Market and yet the hotel was remarkably quiet. Clean and well maintained with friendly, helpful staff. It is located just 2 stops away on the efficient MTR from the Star Ferry

  • Stayed: March 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheCityview, Manager at The Cityview Hong Kong, responded to this reviewResponded 29 March 2018

Dear David B,
Thank you for sharing your experience with us. We are appreciate your nice compliments on our service, cleanness, and location. We are glad that you can easily to explore our neighborhood and take public transportation easily to access everywhere and for sightseeing too. We hope to have another opportunity to welcome you again and provide you another pleasant stay too.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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