My parent stays at this hotel during their 30th anniversary for 1 night. I had emailed the hotel a month ago to plan a little surprise for my parent's stay. The guest experience team especially Holly & Wilson had really made everything look great, telling me what the hotel will place inside their room & what type of dessert, etc. They have done an absolute everything 120 out of 100 for my parent's 30th anniversary. What makes even the best is Holly had emailed me a week before to remind me about my parent's surprise stay and take pictures upon their arrival for my reference.
My parent has a super wonderful stay, and I super appreciate the guest experience team helps me to plan this amazing surprise for them as I'm not in Hong Kong to celebrate with them.
The Japanese restaurant was 10 out of 10, the food was great, lot of different fusion food. My parent has a nice memory moment in the restaurant as well.
The last thing, I want to say thank you to all the staff from the hotel to make my parent's stay memorable and touchable. Every little thing that you make is how this hotel gets 5 out of 5 reviews.More
- 1 (877) 859-5095
- Free Wifi