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“Great Location & Good Service”
Review of The Kowloon Hotel

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The Kowloon Hotel
Ranked #139 of 729 Hotels in Hong Kong
Reviewed 18 December 2015

Location:
This is my 3rd time staying at Kowloon Hotel (over the years) & is still 1 of my favourite hotel in Kowloon area. With Tsim Sha Tsui MTR Exit right outside the hotel & complimentary Airport Express shuttle bus service stopping just across a tiny road facing the hotel entrance. This hotel location is superb for first-timer in Hongkong & tourist here for shopping.

Food/Shopping Access:
Local eatery/restaurants or fast food are easily available anywhere around the hotel, there are at least 3 supermarkets within 3 to 15mins walk away from the hotel (including drug stores and shopping malls) so accessibility is really convenient.

Room size & facilities:
Rooms may be considered small for those who are used to plenty walking space in hotel room but (as a frequent traveller to Hongkong staying at different hotels) their rooms are of standard Hongkong size (so do expect to see 2 twin bed being places just next to one another instead of away from one another). We had 2 huge luggages in total but we had no problem opening up our luggages at the same time during packing. I was given slightly higher level this time round hence I was enjoying the view from our window checking out the weather at Avenue of Stars or checking out the crowd on the street with Peninsular Hotel just opposite us across the tiny street.

Bathroom was of adequate size with all basic amenities provided like all 4 star hotels would. No direct swimming pool/ fitness centre available within the hotel, but if as a guest, we would be able to access these at YMCA just across the street (with entrance fees of HK180/pax) but hey we were there for holidays so those it didn’t matter to us. (but in case if u need to resume your exercise routine, do take note of the above).

Check-in & Frontdesk:
Do note that reception is usually very crowded with queue during check-in hour. Seats at the lobby may be limited should there be elderly in your party looking for seats during check-in peak hours. As part of the Harbour Plaza Hotels & resort chain, reception staffs at Kowloon Hotel are very much well-trained and maintained their good customer service standard all these years.

Not only was I being greeted by the reception staff for my repeated visit, we were also being greeted warmly by the chamber maid caring after our level whenever we bum into them along the corridor (one of them was even kind enough to remind us of the National Day fireworks display happening that very night and on road closure). Thank you so much for the hospitality.

So….would I visit Kowloon Hotel again despite staying in various kinds of hotels in Hongkong? Of course I would; because of the location and hospitality. Keep up the good work then Kowloon Hotel team.

  • Stayed: October 2015, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank Shoei25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KowloonHotelMgmt, Public Relations Manager at The Kowloon Hotel, responded to this reviewResponded 26 January 2016

Dear Shoei25,

Thank you very much for staying with us again at The Kowloon Hotel, your returning visits are our greatest encouragement! We really appreciate you taking the time to write such detailed review following your stay, as a regular guest of the hotel, we find your feedback to be of great value.
We are delighted to receive your kind words about your service experience with our associates. We will be more than happy to share your comments with them, as we are sure they will be most appreciative of your compliments.
We are humbled and delighted to be part of your amazing time in Hong Kong. It is always rewarding to receive such positive feedback from our guests and we hope you will continue to stay with us when coming back to Hong Kong.

Best wishes,
The Kowloon Hotel Management

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274 - 278 of 1,773 reviews

Reviewed 14 December 2015

I have wanted to stay at this hotel for many many years and finally decided to give the Sheraton Hotel a rest and try something different.

I am so glad I did! I found an outstanding good deal, including breakfast, clean updated rooms, friendly staff, and an ideal location.

I highly recommend giving this hotel a try.

Room Tip: All the rooms are great...but most double bed rooms face the inside.....not a great view.
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  • Stayed: December 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Scott E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KowloonHotelMgmt, Public Relations Manager at The Kowloon Hotel, responded to this reviewResponded 31 December 2015


Dear Scott E,

Thank you for choosing The Kowloon Hotel, we are glad that you feel your recent stay with us is outstanding. We are pleased to learn that you enjoyed the comfort and great convenience of our hotel. Your compliments will surely encourage us to keep improving our service quality!
It is always rewarding to receive such positive feedback from our guests and we hope you will continue to stay with us when coming back to Hong Kong.

Best wishes,
The Kowloon Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 December 2015

Excellent location right in the middle of HK city with very close proximity to everywhere actually because the underground train station (MTR) is situated just under the hotel.

We stayed at the Club Lounge floor, so there was an exclusive check-in lounge, complete with free flow beverage & nibbles. The staff were also very polite & helpful during the stay.

Room was modern & clean although not too spacious but it's decent enough for 2-3 days stay. Breakfast was all inclusive too in the main restaurant with quite few selection of International & dimsum menus.

Would definitely recommend this hotel for any business trip to HK.

  • Stayed: January 2015, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Abu A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KowloonHotelMgmt, Public Relations Manager at The Kowloon Hotel, responded to this reviewResponded 31 December 2015

Dear Alexander D,

Thank you for staying with us and tell us what you think of your stay. We are glad that you enjoy the extra benefits and comfort as one of your Club Floor Guests. Your generous and kind compliments are highly appreciated and have been shared with our associates who are thrilled to be part of your stay.
Thank you again for recommending us to the travelling community. We all look forward to welcoming you back on another amazing stay, be it for business or leisure, in the near future.


Best wishes,
The Kowloon Hotel Management

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Reviewed 11 December 2015

I felt comfortable in this hotel as it is located in the middle of the commercial and business district. Central location to stay to access transportation, food and in front of the harbour front and shopping malls

Room Tip: facing harbour front would be a better suggestion
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  • Stayed: October 2015, travelled on business
    • Value
    • Location
    • Service
Thank sgdeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KowloonHotelMgmt, Public Relations Manager at The Kowloon Hotel, responded to this reviewResponded 31 December 2015

Dear sgdeen,

Thank you for staying with us and sharing your recent experience with the travelling community. Situated at the heart of Tsimshatsui, our location does offer guests easy access to nearby shopping outlets and main tourist spots, and we are glad that our central location can serve as your exploring base while touring around the city.
Please do join us again soon – it will be our pleasure welcoming you back!


Best wishes,
The Kowloon Hotel Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2015

You are right in the middle TST. The Kowloon Mosque & Islamic Centre is in walking distance to the hotel. Getting Halal food is in this area in easier than other parts of Hong Kong. Room was small for even 2 of us.

  • Stayed: February 2015, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank NoinahJaeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KowloonHotelMgmt, Public Relations Manager at The Kowloon Hotel, responded to this reviewResponded 31 December 2015

Dear NoinahJaeb,

Thank you for staying with us at The Kowloon Hotel and giving us such candid feedback, we really appreciate you taking the time to let us know about your stay. Situated at the heart of Tsimshatsui, our location does offer guests easy access to nearby shopping outlets and main tourist spots, and we are glad that our central location can serve as your exploring base while touring around the city.
Look forward to welcoming you back soon when your travel plans take you back to Hong Kong.

Best wishes,
The Kowloon Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Kowloon Hotel

Address: No.19-21 Nathan Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#101 Business Hotel in Hong Kong
#114 Luxury Hotel in Hong Kong
Price Range: $172 - $528 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Kowloon Hotel 4*
Number of rooms: 736
Reservation Options:
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Also Known As:
Kowloon Hotel Hong Kong
Kowloon Hong Kong
The Kowloon Hotel Hong Kong

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