I recently stayed at this hotel during Chinese New Year. Particularly wanted to thank the great service and support for my family during our stay. My dad fell really ill and needed immediate attention. The Assistant Manager, Amy Fu's, leadership in handling the emergency is highly commendable. The well trained hotel team responded quickly and calmly, made sure my dad was comfortable and arranged for an ambulance.
The team was caring and supportive throughout our trip even though they were evidently very busy during the new year period dealing with very high occupancy.
The hotel and it's employees are true examples of great hospitality and safe haven for travellers, and we know that we would be well taken care of next time we visit. Thank you so much for the help. My dad is recovering well back home.More
- 011 852 2926 2888
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- Free Wifi
- Room service