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“Lovely family hotel”

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City Garden Hotel Hong Kong
Ranked #107 of 727 Hotels in Hong Kong
Certificate of Excellence
Reviewed 21 July 2017

We stayed as a family and had an extra bed in the room. The bed was just right and the room was clean. Location was great - near the hotel and even if you don't want to venture far, there are local eateries within minutes from the hotel. Less than 20 mins by train from major shopping areas too.

Swimming pool was a little small but otherwise enjoyable. Hotel restaurants were overpriced and the aircon was really cold though.

Room Tip: This hotel has smoking floors so remember to choose a non-smoking one.
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  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Agy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityGardenHotel, 前廳部經理 at City Garden Hotel Hong Kong, responded to this reviewResponded 26 July 2017

Dear Agy L

Thank you very much for staying with us and we are delighted to read that you have enjoyed your stay with us. We have taken careful note of your valuable comments for our further enhancement. We look forward to welcoming you back in the near future.

Best regards
Gary Chu
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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164 - 168 of 1,564 reviews

Reviewed 20 July 2017

City Garden Hotel...

Close enough to the hotspots in Hong Kong... Far enough to be relatively quiet... Add it can be in Hong Kong...

Close to a whole array of eateries nearby... Including Tim Ho Wan (Michelin 1 star dim sum place) just round the corner... Excellent food for not much money...

I've been coming back for past 8 years.? Around 5 times a year... Everyone I come back... It's like a bespoke service for me... They remember guests and cater for their individual needs...

Excellent service...

  • Stayed: July 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank kaipk911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 22 July 2017

Dear kaipk911,

Thank you for sharing your review. We are so glad to know that you enjoyed your stay and found that the hotel is a good value and convenient. We have shared your kind remarks to the service teams. It is always rewarding to receive such positive remarks as they encourage us to strive for service excellence. We look forward to welcoming you again on your next trip back to City Garden Hotel.

Best regards
Vivian Yip
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2017

City Garden Hotel continued to impress us. Everything is up to our expectations. Location is perfect for us. We have nothing to complain. The hotel staff are also the key factor to make our stay in this hotel. Their friendliness, caring and manner make it our number 1 choice.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Allen Pak Lun T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 20 July 2017

Dear Allen Pak Lun T,

We are delighted to hear of your pleasant stay at City Garden Hotel and we have shared your kind remarks to the service teams. It is always rewarding to receive such positive remarks as they encourage us to strive for service excellence. We look forward to welcoming you back in the near future.

Best regards
Vivian Yip
Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2017

Enjoyed my stay, large room with everything you need to be comfortable, very clean. Interactions with the staff were efficient and enjoyable. The inhouse restaurant was also good. I recommend this hotel.

  • Stayed: July 2017, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Philippe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 20 July 2017

Dear Philippe B,

Thank you very much for staying with us and taking the time to share your experience. We are pleased to read that all our services and facilities were up to your expectations. We have shared your kind remarks to the service teams and it is always rewarding to receive such positive remarks as they encourage us to strive for service excellence. We look forward to welcoming you back in the near future.

Best regards
Vivian Yip
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2017

Room was nicer than expected for a older hotel. Stayed two nights for emergency family matters.
Location is perfect for my particular trip. Went to the hotel early and they still checked me in. Nothing negative to say about City Garden.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank adasukfunw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 17 July 2017

Dear adasukfunw,

Thank you for sharing your review. We are so glad to know that you enjoyed your stay and found that the hotel is a good value and convenient. We look forward to welcoming you again on your next trip back to City Garden Hotel.

Best regards
Vivian Yip
Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about City Garden Hotel Hong Kong

Address: No.9 City Garden Road, North Point, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Fortress Hill
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#44 Best Value Hotel in Hong Kong
#62 Family Hotel in Hong Kong
#88 Business Hotel in Hong Kong
#91 Luxury Hotel in Hong Kong
#95 Romantic Hotel in Hong Kong
Price Range: $123 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — City Garden Hotel Hong Kong 4*
Number of rooms: 613
Official Description (provided by the hotel):
Located on the edge of the bustling Causeway Bay shopping and business district, and within 5 minutes walk from Fortress Hill MTR station, the 613-room City Garden Hotel, Hong Kong is one of the best Hong Kong hotels, which provides Handy smartphone, complimentary shuttle bus services to nearby shopping and business hubs, which is only 10 minutes away. City Garden Hotel, Hong Kong has a variety of dining options, including the award-winning restaurant YUE, the Western and Asian favourite Garden Café, and the Singaporean restaurant Satay Inn. Whether it's for business or relaxation, the City Garden Hotel, Hong Kong offers free WIFI and a comprehensive range of facilities, including an outdoor swimming pool, 24-hour gym, business centre, and meeting spaces. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Ctrip TA, DerbySoft Ltd Shanghai HQ Supplier Direct, Expedia, TripOnline SA and HotelQuickly so you can book your City Garden Hotel Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hong Kong City Garden
City Garden Hong Kong
City Garden Hotel Hong Kong

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