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All reviews temple street night market yau ma tei nathan road mtr station ladies market rooms are small hotel room is handy phone airport bus convenient location choose this hotel decent hotel short stay free shuttle mongkok shopping
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Reviewed 8 December 2017 via mobile

The hotel was OK except that they have the rudest staff I have ever seen in a hotel business. It's like we owe them money and their face is forever unpleased. Maybe that's the general attitude of hongkongers? We are not sure. Didn't leave us a good impression of hong kong people.

Stayed: January 2017, travelled as a couple
Thank Cyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilkaHotel, 總經理 at Silka Seaview Hotel, responded to this reviewResponded 13 December 2017

Dear Cyn L,
Thank you for your review. We regret to learn that you were not pleased with your stay this time. Please accept our apology that the service of our front line staff did not meet your expectation this time. Please rest assured that we will definitely look into this issue and to enhance our staff training as guest experience is our top priority and will pay extra attention to guest’s need at all time.

We hope to have the chance to welcome you again in the near future.

Regards,
Barry Lo
General Manager
Silka Seaview Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2017 via mobile

First thing I’ll say about this hotel is that the breakfast wasn’t nice and there wasn’t a large selection, secondly the rooms feel dirty and dated, the room I stayed in the walls and roof were dirty, bed was okay. The hotel does offer a free smart phone for the time of your stay, staff where helpful

Stayed: November 2017, travelled solo
Thank Shane M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilkaHotel, 總經理 at Silka Seaview Hotel, responded to this reviewResponded 30 November 2017

Dear Shane M,
Thank you for your comments and we are sorry to know that your stay didn’t quite meet your expectation. Please be assured that the kind of cleanliness issue and hotel service you encountered are definitely not the service standard we always strive to deliver. We will reinforce training towards housekeeping team to ensure excellent services under any circumstances.

We truly hope this single staying experience will not prevent you from staying with us again.We look forward to welcoming you back to our hotel soon

Regards,
Barry Lo
General Manager
Silka Seaview Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2017

I checked in and out in under an hour. Disgusting place! Wallpaper was peeling, some wierd thing growing under the basin, bedding was grey and room smelt funny. Started itching... the corridor smelt like pooh! Not a good experience at all. Sad thing is that when I checked in they charged me a 2000 plus minus ZAR that was refunded BUT I only noticed last night that 12 odd thousand ZAR was paid over to them via booking.com and that amount was not refunded???? I did not even stay in the hotel, it was disgusting but billed twice!!!! Unreal.

Room Tip: Don't stay there!
  • Stayed: December 2016, travelled with family
    • Service
2  Thank Chinx259
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilkaHotel, 總經理 at Silka Seaview Hotel, responded to this reviewResponded 30 November 2017

Dear Chinx259,

Thank you for choosing to stay at Silka Seaview. We are sorry to know that your stay didn’t quite meet your expectation this time. Please be assured that the kind of cleanliness issue and hotel service you encountered are definitely not the service standard we always strive to deliver. We will reinforce training towards housekeeping team to ensure excellent services under any circumstances.

We truly hope this single staying experience will not prevent you from staying with us again.We look forward to welcoming you back to our hotel soon

Regards,
Barry Lo
General Manager
Silka Seaview Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2017

Location is great, a few meters away from Temple street night market. Near Yau Ma Tei MTR station. Staff not rude, not friendly either. No complimentary mineral water. Room was clean, small, wi-fi fast...its ok i guess.

  • Stayed: October 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Joey V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilkaHotel, 總經理 at Silka Seaview Hotel, responded to this reviewResponded 16 November 2017

Dear Joey V,
Thank you for choosing to stay with us. We trust your stay was an enjoyable one this time and we are glad that you found our hotel location very convenient. We look forward to welcoming you to our hotel soon.

Regards,
Barry Lo
General Manager
Silka Seaview Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 November 2017

my Wife and I do the direct check in around 7 am and we get the room very fast, room is good and clean, service good location very nice, close to the restaurant, convenience stores Ladies Market and other market.

  • Stayed: June 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank teunes_suma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilkaHotel, 總經理 at Silka Seaview Hotel, responded to this reviewResponded 16 November 2017

Dear teunes_suma,
Thank you for your compliments. We trust your stay was an enjoyable one this time and we are glad that you enjoyed the well-appointed guest room and found hotel location convenient. We look forward to welcoming you back to our hotel soon.

Regards,
Barry Lo
General Manager
Silka Seaview Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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