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Reviews (2,405)
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Reviewed 15 December 2017

Excellent hotel and facilities. Very good location; very central; lot of action around. The staff are very courteous - be it those at the main door or those at the restaurant. Even room service and house-keeping staff are great.

Room Tip: Very nice room.
Stayed: December 2017, travelled solo
Review collected in partnership with this hotel
Thank jdsarin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennySCChan, General Manager at The Royal Garden, responded to this reviewResponded 18 December 2017


Dear jdsarin

Thank you for your positive comment. It is great to learn that you had an enjoyable time at The Royal Garden.

We look forward to welcoming you back in the near future.

Yours sincerely,
Jenny Chan
Acting General Manager
The Royal Garden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2017

The hotel stay was amazing from start to finish. We stayed at the Royal Garden Hotel for just under a week as part of my Business trip to Hong Kong.

Staff are very welcoming, friendly and efficient. Whilst we were checking in the concierge staff offered to deal with our cases which was great! Check in staff were friendly and helpful and nothing was to much trouble.

The rooms were amazing! My room was simply brilliant and city and the attention to detail was brilliant. The room had a huge bed a separate desk area located at another area of the room complete with television in the bathroom.

The rooms were spotless and housekeeping staff were friendly and welcoming and are a credit to the company.

The hotel offers a wide selection of restaurants and has a selection of shops such as Rolex within it.

Every single member of staff at the hotel we had spoken to were friendly, extremely helpful and welcoming and will proactively do anything to help you - they were brilliant and all a credit to the company.

Can't recommend this hotel enough we chose this hotel as part of my first Business trip to Hong Kong and was truly amazing. Thank you The Royal Garden Hotel for a brilliant Service! Will defiantly recommend to others and book another stay with you again!

All Best Wishes:
Faisal Sultan Thaheem

  • Stayed: December 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Faisal Sultan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2017

Really enjoyed my recent stay. The front desk were really accommodating with my requests as I arrived early and wanted to check out late. The staff at J’s Bar Bistro were great especially Davis and Stanley only downside as it is pretty new it was not very busy so could do with more promo. The rooftop pool is amazing with a great view of the harbour only downside is there is no steam room in the spa/changing room! Great location as it is only a 5 min walk to the MTR. I don’t usually stay in the same hotels twice when I go away but I will definitely stay here again.

Stayed: December 2017, travelled solo
Review collected in partnership with this hotel
1  Thank Simon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennySCChan, General Manager at The Royal Garden, responded to this reviewResponded 13 December 2017

Dear Simon L

Thank you for your positive comment. It is great to learn that you had an enjoyable time at The Royal Garden.

We look forward to welcoming you back in the near future.

Yours sincerely,
Jenny Chan
Acting General Manager
The Royal Garden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2017

We came to Hong Kong for the races great hotel very clean great amenities very good location great bar at J's bar and dining was excellent . Breakfast included which was wonderful
Staff very friendly and helpful would definitely return

Room Tip: All rooms are good but ones overlooking the bay are lovely
Stayed: December 2017, travelled with friends
Review collected in partnership with this hotel
Thank Glenys M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennySCChan, General Manager at The Royal Garden, responded to this reviewResponded 13 December 2017


Dear Glenys M

Thank you for your compliments to the hotel. We are always striving to provide the best of experiences to the guests.

We look forward to welcoming you back in the near future.

Yours sincerely,
Jenny Chan
Acting General Manager
The Royal Garden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017

I am happy and feel comfortable to stay at this Hotel and will be there at my next trip. I stayed here Five times already and hope to get the room at Harbour side at my next arrival.
Room Service is excellent!

Stayed: December 2017, travelled on business
Review collected in partnership with this hotel
Thank rashed_rahman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennySCChan, General Manager at The Royal Garden, responded to this reviewResponded 12 December 2017

Dear rashed_rahman

Thank you for your compliments to the hotel. We are always striving to provide the best of experiences to the guests.

We look forward to welcoming you back in the near future.

Yours sincerely,
Jenny Chan
Acting General Manager
The Royal Garden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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