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“Everything perfect”
Review of The Royal Garden

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The Royal Garden
Ranked #38 of 729 Hotels in Hong Kong
Certificate of Excellence
Reviewed 15 December 2017

The hotel is very nice and comfortable, the rooms are good and its well located. The service of “Handy phone” is the best gift ever. If you have a late flight after your checkout you can borrow the spa showers. My only complain is the scent they use in the hotel in general (its weard)

Stayed: December 2017, travelled as a couple
Review collected in partnership with this hotel
Thank Miriam Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennySCChan, General Manager at The Royal Garden, responded to this reviewResponded 18 December 2017

Dear Miriam Z

Thank you for taking the time to share the thoughts about your time at The Royal Garden.

We highly value your feedback as it indicates how the hotel is performing and to what extent we are satisfying the needs and expectations of our guests.

We look forward to welcoming you back to the hotel in the soonest future.

Yours sincerely,
Jenny Chan
Acting General Manager
The Royal Garden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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80 - 84 of 2,159 reviews

Reviewed 15 December 2017

Excellent hotel and facilities. Very good location; very central; lot of action around. The staff are very courteous - be it those at the main door or those at the restaurant. Even room service and house-keeping staff are great.

Room Tip: Very nice room.
See more room tips
Stayed: December 2017, travelled solo
Review collected in partnership with this hotel
Thank jdsarin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennySCChan, General Manager at The Royal Garden, responded to this reviewResponded 18 December 2017


Dear jdsarin

Thank you for your positive comment. It is great to learn that you had an enjoyable time at The Royal Garden.

We look forward to welcoming you back in the near future.

Yours sincerely,
Jenny Chan
Acting General Manager
The Royal Garden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 December 2017

The hotel stay was amazing from start to finish. We stayed at the Royal Garden Hotel for just under a week as part of my Business trip to Hong Kong.

Staff are very welcoming, friendly and efficient. Whilst we were checking in the concierge staff offered to deal with our cases which was great! Check in staff were friendly and helpful and nothing was to much trouble.

The rooms were amazing! My room was simply brilliant and city and the attention to detail was brilliant. The room had a huge bed a separate desk area located at another area of the room complete with television in the bathroom.

The rooms were spotless and housekeeping staff were friendly and welcoming and are a credit to the company.

The hotel offers a wide selection of restaurants and has a selection of shops such as Rolex within it.

Every single member of staff at the hotel we had spoken to were friendly, extremely helpful and welcoming and will proactively do anything to help you - they were brilliant and all a credit to the company.

Can't recommend this hotel enough we chose this hotel as part of my first Business trip to Hong Kong and was truly amazing. Thank you The Royal Garden Hotel for a brilliant Service! Will defiantly recommend to others and book another stay with you again!

All Best Wishes:
Faisal Sultan Thaheem

  • Stayed: December 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Faisal Sultan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2017

Really enjoyed my recent stay. The front desk were really accommodating with my requests as I arrived early and wanted to check out late. The staff at J’s Bar Bistro were great especially Davis and Stanley only downside as it is pretty new it was not very busy so could do with more promo. The rooftop pool is amazing with a great view of the harbour only downside is there is no steam room in the spa/changing room! Great location as it is only a 5 min walk to the MTR. I don’t usually stay in the same hotels twice when I go away but I will definitely stay here again.

Stayed: December 2017, travelled solo
Review collected in partnership with this hotel
1  Thank Simon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennySCChan, General Manager at The Royal Garden, responded to this reviewResponded 13 December 2017

Dear Simon L

Thank you for your positive comment. It is great to learn that you had an enjoyable time at The Royal Garden.

We look forward to welcoming you back in the near future.

Yours sincerely,
Jenny Chan
Acting General Manager
The Royal Garden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2017

We came to Hong Kong for the races great hotel very clean great amenities very good location great bar at J's bar and dining was excellent . Breakfast included which was wonderful
Staff very friendly and helpful would definitely return

Room Tip: All rooms are good but ones overlooking the bay are lovely
See more room tips
Stayed: December 2017, travelled with friends
Review collected in partnership with this hotel
Thank Glenys M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennySCChan, General Manager at The Royal Garden, responded to this reviewResponded 13 December 2017


Dear Glenys M

Thank you for your compliments to the hotel. We are always striving to provide the best of experiences to the guests.

We look forward to welcoming you back in the near future.

Yours sincerely,
Jenny Chan
Acting General Manager
The Royal Garden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Royal Garden

Address: No. 69 Mody Road | Tsimshatsui East, Kowloon, Hong Kong, China
Phone Number:
Region: China > Hong Kong > Tsim Sha Tsui
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#15 Spa Hotel in Hong Kong
#36 Business Hotel in Hong Kong
#37 Luxury Hotel in Hong Kong
#65 Romantic Hotel in Hong Kong
Price Range: $208 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Garden 5*
Number of rooms: 450
Official Description (provided by the hotel):
In its continuing pursuit of excellence and with a total investment of USD31 millions, the Royal Garden has just completed a sophisticated re-imaging programme of its 420 stylish guestrooms. The Royal Garden, conveniently located in the business and shopping areas of Tsimshatsui - a district well served by Hong Kong's efficient public transport system (MTR), is the only hotel in Hong Kong with a 110-foot atrium, allowing natural daylight to illuminate the hotel's interior by day and an exquisite ambience by night. The hotel has an impressive choice of the award winning and Michelin Recommended restaurants including Sabatini Ristorante Italiano, Inagiku Japanese restaurant, The Royal Garden Chinese Restaurant, The Greenery, Dong Lai Shun, Le Soleil and Martini Bar. Overlooking Victoria Harbour, the roof-top Mediterranean style Sky Club provides top quality leisure facilities including a 25 meter heated swimming pool and a Jacuzzi (open daily from 06:30 - 22:00hrs), 24 hours Gymnasium and Massage. ... more   less 
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Also Known As:
The Royal Garden Hotel Hong Kong
Hotel Royal Garden
Royal Garden Hotel Hong Kong
Royal Garden Hong Kong
The Royal Garden Hong Kong

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