We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (2,686)
Filter reviews
2,686 results
Traveller rating
1,542
839
189
58
58
Traveller type
Time of year
LanguageAll languages
More languages
1,542
839
189
58
58
Show reviews that mention
All reviews crown club sky club rooftop pool home away from home business trip excellent hotel in tsim sha tsui mtr station star hotel nathan road handy phone breakfast buffet trip to hong kong harbour view nathan rd executive floor convenient location
Filter
Updating list...
200 - 205 of 2,686 reviews
Reviewed 16 August 2018 via mobile

This hotel has a great location, not far from MRT and very easy to go to the shopping areas, I would say that I will definitely return to this hotel.
We also had a dinner Italian restaurant which they say the Michelin star restaurant for me is not much appreciate but the staff service there is very excellent.

Date of stay: August 2018
Trip type: Travelled on business
Thank malilyn9_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennySCChan, General Manager at The Royal Garden, responded to this reviewResponded 20 August 2018

Dear malilyn9_

Thank you for taking the time to share the thoughts about your time at The Royal Garden.

We highly value your feedback as it indicates how the hotel is performing and to what extent we are satisfying the needs and expectations of our guests.

We look forward to welcoming you back to the hotel in the soonest future.

Yours sincerely,
Jenny Chan
Acting General Manager
The Royal Garden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2018

We stayed 4 nights at the Royal Garden Hotel and it was excellent from check in to check out. We had made several request via email with regards to our rooms and all were met when we checked in. All staff that we met were efficient, friendly and helpful.The room was great, clean, quite spacious and the beds were extremely comfortable. The bathroom could have done with a little TLC round the edges but not enough to detract from a 5 star review. The pool area was brilliant, made even better by the view. We didn't have any meals in the hotel so can't comment on the food. The hotel location is good too, just a 5 minute walk to the MTR, 10 minutes walk to the harbour front, surrounded by plenty of good restaurants, bars and shops. We wouldn't hesitate to stay here if we were going to HK again and wouldn't hesitate to recommend the hotel too.

Room tip: Ask for a room on the higher floors as they have a better view of the harbour we were on 16th floor
Date of stay: July 2018
Trip type: Travelled with family
Thank Newchesser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennySCChan, General Manager at The Royal Garden, responded to this reviewResponded 20 August 2018

Dear Newchesser

Thank you for your positive comment. It is great to learn that you had an enjoyable time at The Royal Garden.

We look forward to welcoming you back in the near future.

Yours sincerely,
Jenny Chan
Acting General Manager
The Royal Garden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2018

Nice place good location to walk to Main areas like Nathan st plus MTR. Staff nice but takes a while To check in. Roof top pool was good n wish I had time to try the Restaurant as it look very popular. Nice room sufficient space plus we had a harbour view

Date of stay: August 2018
Trip type: Travelled as a couple
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennySCChan, General Manager at The Royal Garden, responded to this reviewResponded 20 August 2018

Dear David P

Thank you for your positive comment. It is great to learn that you had an enjoyable time at The Royal Garden.

We look forward to welcoming you back in the near future.

Yours sincerely,
Jenny Chan
Acting General Manager
The Royal Garden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2018

Fantastic accommodation, great staff, lovely pool with awesome view of harbour. Food excellent especially breakfast buffet. Spa was blissful, just great overall facilities. Close to MTR, museums and harbour.

Room tip: Prepare to be comfortable.
Date of stay: August 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Sally G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennySCChan, General Manager at The Royal Garden, responded to this reviewResponded 14 August 2018

Dear Sally G

Thank you for your compliments to the hotel. We are always striving to provide the best of experiences to the guests.

We look forward to welcoming you back in the near future.

Yours sincerely,
Jenny Chan
Acting General Manager
The Royal Garden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2018

ok for a business trip. The lifts are very slow and most of the time need to alight to level 3 before going to the ground floor lobby. Also waiting time for lifts from lobby is slow as there are only three lifts going to guest rooms.

Date of stay: August 2018
Trip type: Travelled on business
Review collected in partnership with this hotel
Thank ANIRBANRAY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JennySCChan, General Manager at The Royal Garden, responded to this reviewResponded 13 August 2018

Dear ANIRBANRAY

Thank you for taking the time to share the thoughts about your time at The Royal Garden.

We highly value your feedback as it indicates how the hotel is performing and to what extent we are satisfying the needs and expectations of our guests.

We look forward to welcoming you back to the hotel in the soonest future.

Yours sincerely,
Jenny Chan
Acting General Manager
The Royal Garden

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews