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Reviews (1,747)
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Reviewed 7 December 2017

whenever i visit hong kong i always stay at the royal pacific hotel not only for its convenient shopping location but also for its great service and reasonable price making this a great stay experience.

  • Stayed: December 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ciprianop587
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPacificHK, General Manager at The Royal Pacific Hotel & Towers, responded to this reviewResponded 11 December 2017

Dear ciprianop587,

Thank you for your continued support of The Royal Pacific Hotel & Towers and for giving us a perfect score on TripAdvisor. It was a pleasure to serve you as always and we hope to continue to be of service to you. We’re delighted you had a great experience as we truly appreciate your kind words. We will certainly pass them along to the rest of the team.

We look forward to welcoming you back in the near future. Please feel free to visit our hotel website and check out our best value packages and rates when planning your next trip to Hong Kong.

Sincerely,
Kevin Chuc
General Manager

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Reviewed 5 December 2017 via mobile

Stayed there for 5 nights. Very clean and prompt housekeeping service. Free bottles of water provided everyday. The handy phone provides free WiFi on the go.
The food at the satay inn is delicious and the service there is excellent.
The one area of improvement would be the bedding. It is quite hard and the mattress topper was of no help. A better quality mattress would be appreciated.

Stayed: November 2017, travelled with family
Thank Min1303
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPacificHK, General Manager at The Royal Pacific Hotel & Towers, responded to this reviewResponded 6 December 2017

Dear Min1303,

Thank you for staying with us at The Royal Pacific Hotel & Towers and writing a review about our hotel. We’re glad you enjoyed your stay and housekeeping could be of service to you during your stay. We’re also appreciative of your compliments of Satay Inn, which we will surely convey to our chefs. With regard to the bedding, we will certainly look into the matter with consideration for improvement in the future.

We look forward to welcoming you back in the near future. Please feel free to visit our hotel website to check out our best value packages and rates when planning your next trip to Hong Kong.

Sincerely,
Kevin Chuc
General Manager

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Reviewed 4 December 2017

I had a wonderful stay in this hotel recently on my family trip. Room was spacious and clean. All staff are friendly and professional. Special thanks to Kary from reservation for assisting my reservation and Warren from reception who provided me a nice room during my stay. Will stay here again for my next visit to Hong Kong

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Simplebeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPacificHK, General Manager at The Royal Pacific Hotel & Towers, responded to this reviewResponded 6 December 2017

Dear Simplebeer,

Thank you for staying with us at The Royal Pacific Hotel & Towers and giving us a perfect score on TripAdvisor. We’re delighted you and your family had a wonderful stay. We’re also glad to hear the room was to your liking and all our staff were friendly and professional. On behalf of the team including Kary and Warren, I’d like to thank you once again for your kind words.

We look forward to welcoming you back in the near future. Please feel free to visit our hotel website to check out our best value packages and rates when planning your next trip to Hong Kong.

Sincerely,
Kevin Chuc
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2017 via mobile

Just take a short stay of my business trip. Very busy for check in and I got a room in hotel wing with no capacity of room. It's good enough as only single trip for transit to macau. I checked out early morning and staff are helpful to guide me to departure hall. Hotel is big but business style.

Stayed: October 2017, travelled on business
Thank jacLi125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPacificHK, General Manager at The Royal Pacific Hotel & Towers, responded to this reviewResponded 6 December 2017

Dear jacLi125,

Thank you for staying with us at The Royal Pacific Hotel & Towers and taking the time to share a review with the TripAdvisor community. We’re glad your stay albeit brief was enjoyable and convenient. Should you stay with us again whether for business or leisure, you may also consider a room in our Towers Wing, which are more spacious for your comfort.

We look forward to welcoming you back in the near future. Please feel free to visit our hotel website to check out our best value packages and rates when planning your next trip to Hong Kong.

Sincerely,
Kevin Chuc
General Manager

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Reviewed 29 November 2017

I have stayed here for 4 nights during my business trip to Hong Kong. The location of the hotel is great, as I only have very little personal time to shop, but this location has everything in walking distance. The hotel is also very clean and comfortable to stay in.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank missyap761
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalPacificHK, General Manager at The Royal Pacific Hotel & Towers, responded to this reviewResponded 30 November 2017

Dear missyap761,

Thank you for staying with us at The Royal Pacific Hotel & Towers and recommending us so highly. It was a pleasure to serve you and we’re glad our location was convenient to you. With a little more leisure time, we hope you will consider staying with us again to see everything our wonderful city has to offer.

We look forward to welcoming you back in the near future. Please feel free to visit our hotel website to check out our best value packages and rates.

Sincerely,
Kevin Chuc
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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