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Reviewed 1 March 2021

The staff were always smiling when welcoming guests. They are helpful throughout the booking till checking out. The suite is large but the deco is a bit old and just the noise from the next room was quite annoying.

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Chung Ping Thom... K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Pacific Hotel, Other at Royal Pacific Hotel, responded to this reviewResponded 3 March 2021

Dear Chung Ping,

Thank you for staying with us. We appreciate that you have taken the time to feedback your comments about your stay and share your kind words about our staff. May we apologise for the noise disturbance from the neighbouring room, please rest assured that we would look into it and explore for improvement.

We hope to have the pleasure of welcoming you back soon. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here.

Sincerely,
Hubert Aw
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2021

Excellent experience to stay in Royal Pacific hotel. The room decoration for Valentine day's is wonderful. The hotel facilities are good and convenience location in the central area of TST.
Good service about the hotel staffs.

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank fannyw282021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Pacific Hotel, Other at Royal Pacific Hotel, responded to this reviewResponded 18 February 2021

Dear fannyw282021,

Thank you for choosing to stay with us and taking the time to share a review. We’re glad you had an excellent experience here and found everything to your liking.

We appreciate your kind words and hope to have the pleasure of welcoming you back soon. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here.

Sincerely,
Hubert Aw
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2021 via mobile

Hotel is at good location near mtr&shopping district, and always have attractive packages.Front desk Frankie and Windy were super friendly, efficient and professional. Really recommend this hotel to all.

Date of stay: January 2021
Trip type: Travelled as a couple
2  Thank ysanlin33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Pacific Hotel, Other at Royal Pacific Hotel, responded to this reviewResponded 12 January 2021

Dear Ilsa Lam,

Thank you for returning to stay with us and for recommending us to the TripAdvisor community! We’re grateful to you for your supports and truly appreciate your kind words.

We look forward to welcoming you back soon. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here.

Sincerely,
Vivian Ku
Executive Assistant Manager

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Reviewed 7 January 2021

This is our first staycation in Hong Kong in 2020. We choice this hotel mainly because it provides a value for money package with accommodation and buffet during the stay. The food and beverage provided in the buffet is good. However, to provide better hygiene control, the food is served by the chef. This takes long time to queue up for the food. And the overall 90 minutes buffet time becomes quite tight. If the buffet time can extends to 2 or 3 hours, the overall buffet experience will be much better. Also, we choice the second section for buffet. However, the buffet stop refilling quite early while we just started to eat a while only. If we come again, it's better to choice the first section.

Date of stay: November 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank elices2021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Pacific Hotel, Other at Royal Pacific Hotel, responded to this reviewResponded 11 January 2021

Dear elices2021,

Thank you for staying with us and for giving us a perfect score on TripAdvisor. We’re delighted we could tick all the boxes for your visit, and you are pleased with the quality of our food and beverage. We also appreciate your feedback on the buffet arrangement and would certainly explore ways for improvement.

We look forward to welcoming you again soon. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here.

Sincerely,
Vivian Ku
Executive Assistant Manager

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Reviewed 3 January 2021

Thanks for the arrangement u guys prepared for me. Highly appreciated you, Mr. Tong and your crew to perform a great service for my stay. A high quality service has been proven by your enthusiastic, customer oriented and professional skills.

Stay safe. Good view anyway if you prefer to enjoy the night view of HK.

Date of stay: December 2020
Trip type: Travelled with friends
2  Thank GALinHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Pacific Hotel, Other at Royal Pacific Hotel, responded to this reviewResponded 6 January 2021

Dear Ms.C@HKG,

Thank you for choosing to stay with us and for taking the time to share a review. We’re delighted you enjoyed your visit and are pleased with the service quality of our team.

We truly appreciate your kind words, and we hope to have the pleasure of welcoming you back soon. Please feel free to visit our hotel website to check out our best value packages and rates when planning your future stays here.

Sincerely,
Vivian Ku
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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