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Reviews (729)
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90 - 95 of 729 reviews
Reviewed 19 September 2017

It really is mini, can not turn around in bath room even the sink is mini no storage spa for cloth and even no table space for you to put anything towel is old and thin curtain can not even cover the window and leave space for outside to look in

Stayed: September 2017, travelled on business
Review collected in partnership with this hotel
2  Thank albertU6883ZP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
minihotelhk, Public Relations Manager at Mini Hotel Causeway Bay Hong Kong, responded to this reviewResponded 20 September 2017

Dear albertU6883ZP,

Thank you so much for your valuable time in sharing such a comprehensive piece of review, we really appreciate it.

Being a hotel ideally suited to a budget traveller, we provide comfortable beds, clean rooms, free toiletries and free WiFi for all our guests.

Our prime focus is to provide guests with an easy access to all the major places in Hong Kong. We are blessed to be located in the city centre and in close vicinity to all the major tourist spots, bus, metro station and shopping malls.

It is our never ending effort to provide guests with all tips they may require to go around in Hong Kong and see to it that they have a comfortable stay with us both in and out of the rooms.

We thank you for all your comments and will take all those points as reference for future improvements.

Kind Regards,
Mini Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2017

overall good experience , clean room. spacious enough for me, good staff performance.
I recommend. Very well located in Causeway bay 5 min walk from MTR and Happy Valley. Hidden Gems.

(only the Lift is a bit slow :-))

Stayed: September 2017, travelled on business
Review collected in partnership with this hotel
Thank Stephan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
minihotelhk, Public Relations Manager at Mini Hotel Causeway Bay Hong Kong, responded to this reviewResponded 19 September 2017

Dear Stephan R,
Thank you for sparing time to share your views for your stay at Mini Hotel, we are grateful to know that your experience with us was a pleasant one. Your kind words would motivate us to do increasingly better and work harder when it comes to serving our guests. We hope to see you again on your next trip to Hong Kong and you may also consider to book via our website for better deal!
Kind regards,
Mini Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2017 via mobile

Before meeting my friends on the next day i decided to stay in Causeway Bay. When i found this cute mini hotel, i was so surprised because they have this modern look lobby with cool design. I got room in level 5 where they have the balcony. It was pretty fit for myself only, they had very clean room with transparent bathroom. I could really stay there for whole day cause its very comfy. The staff was helpful and friendly, i wish i could go back. Recommended for solo traveller.

Stayed: January 2017, travelled solo
Thank cassierodriguez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
minihotelhk, Public Relations Manager at Mini Hotel Causeway Bay Hong Kong, responded to this reviewResponded 14 September 2017

Dear cassierodriguez,
Thank you for sparing time to share your views for your stay at Mini Hotel, we are grateful to know that your experience with us was a pleasant one. Your kind words would motivate us to do increasingly better and work harder when it comes to serving our guests. We hope to see you again on your next trip to Hong Kong and you may also consider to book via our website for better deal!
Kind regards,
Mini Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2017 via mobile

This must be the most unpleasant experience we ever had. Woman Receptionist spent 5 mins agruing that booking name must be same full name appears in passport rather than just first and family name that I used. I said we never have any hotel complaints about this before and we have had no issues with so many hotels we used. She then harshly told me dont do it again next time! I said thank you very much but there won't be any next time as I won't stay in this hotel again.
The man receptionist then asked us to fill in our home contact phone number just in case" the hotel collapse" and they can contact someone for us!
I have one comment to the hotel management please. Your receptionists are front line contact with customers and please make sure that they are trained properly. Thanks.

Stayed: September 2017, travelled as a couple
2  Thank Sai W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
minihotelhk, Public Relations Manager at Mini Hotel Causeway Bay Hong Kong, responded to this reviewResponded 9 September 2017

Dear Sai W,

Thank you for choosing our hotel as your accommodation during your stay in Hong Kong.

We are very sorry to note that your experience was below expectation. Indeed, to protect the right of our customers, same booking name with passport name and home contact phone number are compulsory information for all our guest to check in, hope that you will accept our sincerest apology for any resulting inconvenience. In additions, we appreciate your candid comments and we are sorry for the attitude of our front desk staff, we would immediately and constructively share your feedback with our team for investigation and improvement.

Hope to have a chance to provide you better experience on your next visit to Hong Kong.

Sincerely,
Mini Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2017

Yes it is very compact but that is normal for Hong Kong. Everything required is there, hairdryer, allover shampoo, bottles of water in room at start of stay complementary, even toothbrush with mini toothpaste. Excellent location & price for the location. Rooms cleaned every morning. Large reception area to sit in. Only complaint was the air conditioning was a little too cold but we felt that in several businesses. It's such a contrast to the humidity outside.

Room Tip: There was 3 adults holidaying in our party & we booked a family room which had one room with double bed/ bathroom & an adjoining room with 2 single beds/bathroom.
Stayed: August 2017, travelled with family
Review collected in partnership with this hotel
Thank StellaMc2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
minihotelhk, Public Relations Manager at Mini Hotel Causeway Bay Hong Kong, responded to this reviewResponded 7 September 2017

Dear StellaMc2015,
Thank you for sparing time to share your views for your stay at Mini Hotel, we are grateful to know that your experience with us was a pleasant one. Your kind words would motivate us to do increasingly better and work harder when it comes to serving our guests. We hope to see you again on your next trip to Hong Kong and you may also consider to book via our website for better deal!
Kind regards,
Mini Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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