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Reviewed 18 October 2021 via mobile

My wife and I were celebrating our anniversary and wanted to get away for a night without the kids. What a fantastic experience all around. The rooms were great, the hotel staff was so kind, the location can’t be beat, and Canton Pot were excellent. We booked a M Suite Room . The room was very nice clean, the staff even provided a reb wine to celebrate the anniversary; it was so nice. The room had a huge tub and great view.

The staff is very knowledgeable about the hotel and the neighborhood. Specifically thanked Dave arranged surprised celebrations for us.

Date of stay: September 2021
Trip type: Travelled as a couple
4  Thank KKW6544
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GEM GEM, Owner at Lodgewood by Nina Hospitality I Mong Kok, responded to this reviewResponded 19 October 2021

Dear Valued Guest,

Warmest greetings from Lodgewood by L’hotel Mongkok!

Thank you so much for your encouraging 5 bullets review on us which has been a true motivation to all our team members. It is great to know that you are satisfied with our hotel location, room environment and services provided. Your compliment on our teammate Dave are also highly appreciated. We shall definitely share with the team, in order to excel ourselves further.

We look forward to welcoming you back many times in the future!

Best regards,

Jeff Fong
General Manager
Lodgewood by L’hotel Mongkok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2021

I had a very nice stay at Lodgewood Hotel.

The staff are very polite and courteous. The room is very clean. Here is an overview:

- Nice location near Mong Kok station

- Room. Clean, neat and highly efficient. They have everything like refrigerator, television, free wifi. Honestly, no space was wasted in the room. Canton Pot restaurant is nice but it is a bit expensive. I had a request for an iron and it was delivered promptly.

- Toilet. Clean and complete.

- Price. Very cheap and affordable. The staff comprehends English 100% .

Highly recommended for anyone who is planning a local staycation. Specially thanks for Guest Service Team Kasey, Sano, and Dave!!!!!!!

Date of stay: June 2021
    • Value
    • Sleep Quality
    • Service
3  Thank Dove C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GEM GEM, 業者 at Lodgewood by Nina Hospitality I Mong Kok, responded to this reviewResponded 20 September 2021

Dear Valued Guest,

Warmest greetings from Lodgewood by Nina Hospitality Mong Kok !

Thank you so much for your encouraging 5 bullets review on us which has been a true motivation to all our team members. It is great to know that you are satisfied with our hotel location, room and services provided. Your compliment on our Guest Service Team Kasey, Sano, Dave are also highly appreciated. We shall definitely share with the team, in order to excel ourselves further.

We look forward to welcoming you back many times in the future!

Best regards,

Moses Ling
General Manager
Lodgewood by Nina Hospitality Mong Kok

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2021

I had a really easy and relaxing stay at the Lodgewood. A quiet sanctuary in the business of Mongkok, close to transport links. Easy to get to HK island as well as Sai Kung via bus. The hotel room is very clean and comfortable; equipped with a fridge, microwave as well as cutlery and plates etc to use if you don’t feel like eating out. The bathroom was beautiful and very luxurious, providing shampoo, conditioner, body wash and lotion.

The staff were super friendly, especially Richard and JIE who were very kind and helpful.

Thank you Lodgewood!

Date of stay: September 2021
Trip type: Travelled solo
3  Thank 412jemman
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GEM GEM, 業者 at Lodgewood by Nina Hospitality I Mong Kok, responded to this reviewResponded 18 September 2021

Dear Valued Guest,

Warmest greetings from Lodgewood by Nina Hospitality Mong Kok !

Thank you so much for your encouraging 5 bullets review on us which has been a true motivation to all our team members. It is great to know that you are satisfied with our hotel location, room and services provided. Your compliment on our teammate Richard and Jie are also highly appreciated. We shall definitely share with the team, in order to excel ourselves further.

We look forward to welcoming you back many times in the future!

Best regards,

Moses Ling
General Manager
Lodgewood by Nina Hospitality Mong Kok

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2021 via mobile

The hotel is more of a long term service apartment setup. The location was not good as it is in the middle of an light industrial street.
I had issues in that although I was on a non smoking floor, one of the other room occupants smoked which resulted in the smoke permeating the a/c system. Reporting to the hotel reception unfortunately did not help.
The only restaurant in the building was not operating fully when I was there.
The room was very compact with hardly any space for a suitcase .
Probably would not go back there because of its location more than anything else.

Date of stay: May 2021
Trip type: Travelled solo
3  Thank babywine
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management response:Responded 12 September 2021

Dear Valued Guest,

Warm greetings from Lodgewood by Nina Hospitality Mongkok in Hong Kong!

We were deeply concerned with the various issues that you brought up to us, which your experience at the Hotel as a result was somehow affected. Your comments to us is valuable and we will review and address the issues promptly.

Should you plan for your return visit, I would like to sincere request for your revisiting us and let us have the opportunity to show you with our improvement accordingly.

We look forward to welcoming you back many times in the future.

Warmest regards,

Moses Ling
General Manager
Lodgewood by Nina Hospitality Mong Kok

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2021

Richard Qin provided great service whist I was dealing with my 5+ luggage and bags. He was attentive, friendly and provided much-needed help just in time. My experience with the hotel was generally good, except for the self-service laundry experience in the hotel (I met a user there who insisted she has the right to use it before everyone else despite of prior agreement being made, she behaved rather rude and the language she used was mean). It was rather unpleasant.

Date of stay: September 2021
3  Thank hehoifd
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Management response:Responded 10 September 2021

Dear Valued Guest,

Warmest greetings from Lodgewood by Nina Hospitality Mong Kok !

Thank you so much for your encouraging 5 bullets review on us which has been a true motivation to all our team members. It is great to know that you are satisfied with our hotel location, room and services provided. Your compliment on our teammate Richard and Qin are also highly appreciated. We shall definitely share with the team, in order to excel ourselves further.

We look forward to welcoming you back many times in the future!

Best regards,

Moses Ling
General Manager
Lodgewood by Nina Hospitality Mong Kok

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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