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“Amazing experience , scope of improvement”

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Hong Kong Disneyland Hotel
Ranked #50 of 716 Hotels in Hong Kong
Certificate of Excellence
Singapore, Singapore
Level Contributor
74 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Amazing experience , scope of improvement”
4 of 5 bubbles Reviewed 8 February 2012

I just finished my 4 days trip staying at Disneyland hotel and have mixed reactions. It's a brilliant location with nice infrastructure and beautiful ambience . What I didn't like was hotel's pity behaviour on not sending more than 1 slice of bread in breakfast in room and charging 15 hkd for 1 single slice .give us a break . 1 slice of bread at 15 hkd while if u go in breakfast t their restaurant , u have no limits on their breads. Crazy , sometime these hotels forget that some great things are ruined by silly attitudes

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DR_APAC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (295)
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English first
Kuopio, Finland
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 6 February 2012

We stayed at the Disneyland Hong Kong Hotel on 11-12 Dec 2011 as part of our 10th Anniversary & Family trip in Hong Kong.

We had a wonderful time staying at this hotel as all the staffs were very friendly, polite and helpful. My daughter loved everything about this hotel especially the "My Little Princess" program for kids at King Triton Function Room. She was so happy and bouncy all the time during our stay.

Not sure why, but this hotel does not have in-room wifi for a guest which is a bit strange for me since every other hotel we've stayed during our trip in Hong Kong had a wifi for their guests even some of them were just a low budget hotel.

Anyway, it's been a wonderful journey for us and we loved the hotel. Can't wait to visit Hong Kong & the Disneyland resort again. Thank you for such a wonderful experiences!

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank upariya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
224 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
4 of 5 bubbles Reviewed 5 February 2012

Kids would really appreciate constantly being around the Disney Characters. Kids loved swimming with the characters and constantly bumping into them for pictures. You would also appreciate the day care center's free activities, when you want time out for yourselves.
Pricey but its expected, if you want to be close to the action and the park. Advantageous if you want to close the park after the fireworks. Beds were very comfy. I liked the pillows so much, I had to ask where they bought them. I ended buying a couple from the Hong Kong supplier (not from hotel). Breakfast with the Disney characters, I believe , was not worth the price, but hey the kids would not take no for an answer. Staff always had warm smiles, practically an extension of the Disney park atmosphere.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TRavelBug232323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, null, Singapore
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 2 February 2012

We stayed in the Kingdom Club, fantastic experience for my family and meeting the characters without the jostling crowd is well worth the extra premium. Suite size is great for us!
5star bed, 5star bathroom amenities!

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JamesLee0031
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 1 February 2012

Booked the Fantasia room for one night stay. Fantasia rooms are corner rooms, and thus there's very limited quantity and one should try and book them early. The price does justify the room and the views that come along with it, but I guess only if you are there for special occasions.

Reception staff spoke lovely English, and every one of them sported a warm, friendly smile. Indoor pool looks lovely, but we didn't have the time to try it out.

Our room was very lovely and extremely spacious, with excellent sea views. The bathroom has a jacuzzi bathtub - everything was working fine. The TV remote, however, was not working, and we had to resort to pressing the buttons manually on the TV set itself. Not that it really matters - the satellite signals were bad and most of the channels weren't watchable, except for their very own Disney channels. I love the bedroom slippers, and the hotel actually encourage you to bring them home. I'm still wearing my pair of Disney slippers from the hotel right now, as I'm typing this review! Durable, quality stuff.

Breakfast at the Enchanted Garden was good, but not fantastic. The only selling point is you get to be greeted by Disney characters and to take pictures with them.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rainne_T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hong Kong Disneyland Hotel

Property: Hong Kong Disneyland Hotel
Address: Hong Kong Disneyland, Lantau Island,, Hong Kong, China
Region: China > Hong Kong > Disneyland
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#35 Family Hotel in Hong Kong
#47 Luxury Hotel in Hong Kong
#52 Romantic Hotel in Hong Kong
#101 Business Hotel in Hong Kong
Price range (per night): $403 - $815
Hotel Class:4.5 star — Hong Kong Disneyland Hotel 4.5*
Number of rooms: 400
Official Description (provided by the hotel):
Escape to a lavish Victorian palace nestled along the shores of the South China Sea. Savor exquisite dining from around the globe, lounge the day away with a cocktail poolside or explore a garden maze in the shape of Mickey Mouse. Boasting stately accommodations with modern amenities plus live music in the grand 6-story lobby , this architectural marvel combines the splendor of a vintage seaside resort with the magic of Disney. ... more   less 
Reservation Options:
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Also Known As:
Disneyland Hong Kong
Hong Kong Disneyland Hotel

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