Very close to the city center and with many restaurants and a huge shopping mall around the hotel is located at a very nice and stratgeic location in Jakarta. The hotel itself surprises with a very modern and unique design, which we really liked a lot. Also the disgn of the rooms is fantastic and uses the offered space perfectly. The room service, as well as the restaurant offers delicious food and the live-cooking on the first floor is fun to watch and the taste is very good. The staff was very helpfull and friendly all the time.
Still some minor things are to mention that made me miss the real 5-Star Atmosphere. 1. we had to wait 2.5 hours and had to made a total of one walk and 2 calls to the reception to finally bring our luggage to our room. Thereby the receptionist told us he would call us back after checking with the staff, but didnt call us in the end - so we just waited and finally had to call again. 2. the tap inside the shower room was broken and constantly fell of when using it 3. the door of the restroom was dirty and looked like it had'nt been cleaned for quite a long time.
All in all we had a pleasant stay and i can clearly recommend this hotel. Still some little improvements should be made.More
- Free Wifi