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“Very convenient for Business trip”

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JW Marriott Hotel Jakarta
Ranked #14 of 471 Hotels in Jakarta
Certificate of Excellence
Reviewed 5 February 2017

Stayed in this hotel for a week-long business trip. Great service from all the person.

My rate included breakfast, and it was really great with lot of options. A very trivial thing but except one day, I had to ask for salt and pepper every day from someone servicing it.

Interestingly, I asked them if they would warm up some ready-to-eats that I was carrying, and they were fine. That really was nice, since it was a complimentary thing and it would not give them any revenue (I would not buy the dinner from them you see!). However, it is not new in Asia.

Another good thing is that you are allowed to charge the hotel room when you are travelling back to hotel in taxi. I used it for Silverbird taxi service in Jakarta, not sure of other providers though.

At present the road view is not great because of some upcoming construction, so can't talk too much about that.

  • Stayed: January 2017, travelled on business
    • Value
    • Rooms
    • Service
Thank indracal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this reviewResponded 6 February 2017

Dear indracal,

Thank you very much for your time in filling up the TripAdvisor review. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations.

Your valuable feedback have been shared with the team to ensure better experience in your future stay with us.Thank you for staying at the JW Marriott Hotel Jakarta and we hope you choose to stay with us again whenever your travel needs bring you back to Jakarta.

Warmest Regards,
Vikas Malik
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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223 - 227 of 1,337 reviews

Reviewed 4 February 2017 via mobile

I love the view from the room.
Could catch the sunset and enjoying "the traffic" show" from the window. The welcoming chocolate somehow too milky for me.

But in the Megakuningan surrounding,many great options to stay to.

Stayed: February 2017, travelled as a couple
Thank Dyani G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this reviewResponded 5 February 2017

Dear Dyani G,

Thank you for your wonderful comments and we are delighted that your stay was memorable.

We are happy that you enjoyed our facilities and service provided by our associates. Your kind comments have been shared to our entire team and we all look forward to welcoming you back in the near future.


Warmest regards,
Vikas Malik
Hotel Manager

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Reviewed 3 February 2017 via mobile

It is wonderful hotel at all. All staff are so friendly and helpful. The hotel is very safe and located in good area in Jakarta. It took 4 hours by car from Airport to the hotel due to traffic jam ( at peak time). The price is good in comparison to other 5 stars hotel in the same area.

Stayed: February 2017
Thank Josef9901
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this reviewResponded 5 February 2017

Dear Josef9901,

Thank you for trusting JW Marriott Jakarta as your preferred accommodation on your visit to Jakarta. We greatly appreciate your positive feedback, especially our location and level of service provided.

Once again, thank you for choosing us. We look forward to welcome you back in the future.

Warmest Regards,
Vikas Malik
Hotel Manager

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Reviewed 2 February 2017

I was already to beautiful hotels but this one was an amazing personalized experience. The view was amazing. The room was always clean and provided with more than I asked. They took care of me. I am looking forward to be back.

Stayed: January 2017, travelled on business
Review collected in partnership with this hotel
Thank varvarat757
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this reviewResponded 5 February 2017

Dear Mr. varvarat757,

Thank you for sharing your experience at JW Marriott Hotel Jakarta.

It is truly a privilege to received such a positive feedback in regards with your recent stay with us. Our team feels really proud knowing that you enjoyed your visit along with the services provided by our associates.

We look forward to welcoming you back to JW Marriott Hotel Jakarta.


Warmest regards,
Vikas Malik
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2017

Fine place for whom need a comfort. They have best persons to serve anything what we need. Friendly, professional, helpfull, and have a good various resto. All you want is here, then later i will come again with a different moments.

Stayed: January 2017, travelled on business
Review collected in partnership with this hotel
Thank tulusvirnando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JKTJW-GM, Director of Rooms at JW Marriott Hotel Jakarta, responded to this reviewResponded 3 February 2017

Dear Mr. Tulus,

Thank you for sharing your experience at JW Marriott Hotel Jakarta.

It is truly a privilege to received such a positive feedback from you regarding our Executive Lounge. Our team feels really proud knowing that you enjoyed your visit to the lounge along with the services provided by our associates.

We look forward to welcoming you back to JW Marriott Hotel Jakarta.


Warmest regards,

Chrestian Pesik
Director of Rooms

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Additional Information about JW Marriott Hotel Jakarta

Address: Jl. DR. Ide Anak Agung Gde Agung Kav. E 1.2 no. 1-2 | Mega Kuningan, Jakarta 12950, Indonesia
Region: Indonesia > Java > Jakarta
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Romantic Hotel in Jakarta
#10 Business Hotel in Jakarta
#13 Spa Hotel in Jakarta
#14 Luxury Hotel in Jakarta
Price Range: $139 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Jakarta 5*
Number of rooms: 317
Official Description (provided by the hotel):
Set 30Km from Jakarta International Airport, in the Golden Business Triangle of Mega Kuningan near multinational corporations, embassies and shopping centers, JW Marriott Hotel Jakarta indulges guests in a remarkable blend of comfort, luxury and exquisite services with its plush bedding, delightful amenities and its superior executive lounge at the 29th floor. Nourish your senses in the popular Alameda Spa with signature treatments, relax by the outdoor pool or sweat it out in our fully equipped health club. This luxury Jakarta hotel enthralls guests with its award-winning Jakarta restaurants such as Sailendra Restaurant's buffet with live cooking stations, Asuka Japanese Dining serving delectable dishes from Japan and Pearl Chinese Restaurant, serving superb fine dining Cantonese cuisine. Create memorable events in our grand ballroom that can hold up to 1500 guests, 23 meeting rooms and state of the art conference facilities. ... more   less 
Reservation Options:
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Also Known As:
Jw Marriott Jakarta
Marriott Hotel Jakarta
Marriott Jakarta
Jakarta Marriott

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