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LeMeridien.com
US$86
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Free cancellation until 17/12/22
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32 - 37 of 1,538 reviews
Reviewed 1 September 2022

I negotiated a corporate rate with the hotel in early June 2022 and arrived end of month. The contract rate was thru December 2022.

I was ready to do a long stay for several years.

Also, my colleague (a Marriott Bonvoy Titanium Member) was staying there under what we thought was a contracted rate for 2 weeks every month). Finally, we were going to bring two other colleagues out from the USA to stay there.

However, after a two months (including a month of long stay) the hotel (which is far from full occupancy) under the orders of the GENRAL MANAGER VIKAS broke our contract and raised our rate.

After much back and forth with the Marriott and VIKAS, who made up every story he could to justify breaking our contract, we could get these dishonest people to honor it.

Thus, we left and found a better hotel at a better rate.

Be careful if you stay here.

The GM VIKAS is dishonest and as such the staff are also the same.

Date of stay: June 2022
Trip type: Travelled on business
Thank Noach18
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Le Meridien Jakarta, Other at Le Meridien Jakarta, responded to this reviewResponded 1 September 2022

Dear Noach18

Greetings from Le Meridien Jakarta!

Thank you for your feedback. We will be sure to share your feedback with the team. Until then, stay safe and healthy!

Regards
Le Meridien Jakarta

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2022 via mobile

I have traveled all over the world, Europe,USA,South America.The Service here was exceptional and detailed oriented to fulfill all of your expectations.The staff was very professional fulfilling the small details asking how was your day,how is your stay going or is it anything l can do for you.This is a five star hotel you say they should be this way however l have stayed at other 5 star hotels and it did not even come close to service received here.l would personally like to pinpoint some of your personnel that l thought were exceptional and genuine.Mason is a true leader!l appreciated the good conversation we had.trully mature for such a young man.Alexa a very professional young lady hope she makes it to New Orleans USA one day, Rolando that motivated Manager in the bar working several positions .Ann truly a outstanding person very professional thanks for making me feel welcome.The Service men Wawan,Juan truly special individuals and were there when you need them.The staff and anyone l forgot apologies,from the front desk to house keeping you have truly an amazing team.So until my return all the best.

Date of stay: August 2022
Trip type: Travelled on business
Thank 134sharifs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Le Meridien Jakarta, Other at Le Meridien Jakarta, responded to this reviewResponded 29 August 2022

Dear 134sharifs

Greetings from Le Meridien Jakarta!

Thank you for taking the time to review your stay at Le Meridien Jakarta. We are glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the services we offer. We hope that in future visits you’ll have an opportunity to try more of what we have in Le Meridien Jakarta. If there are any specific areas where we can improve upon during your next visit, please do let us know as feedback is always welcome here at Le Meridien Jakarta.

Regards,
Le Meridien Jakarta

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Reviewed 24 August 2022 via mobile

Taste nyaa juaraaaa sangaaat. Dan yang lebih fantastic itu service nya yg slalu mengutamakan kesopanan. Head off for Ms. Indah who serve us from begining till the end. Im sure the management gave her good training how serve the customer better. Thumb up for NoNama Restaurant thumb up Le Meridien Jakarta

Date of stay: August 2022
Trip type: Travelled with friends
1  Thank Tanwidjaya
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Le Meridien Jakarta, Other at Le Meridien Jakarta, responded to this reviewResponded 25 August 2022
Google Translation

Dear Tanwidjaya

Salam hangat dari Le Meridien Jakarta!

Terima kasih atas ulasan yang telah Anda berikan. Kami sangat senang mendengar ulasan positif dari Anda. Di Le Meridien Jakarta, kami berkomitmen untuk menyediakan layanan pelanggan berkualitas tinggi untuk semua tamu kami. Kami berharap dapat segera menyambut Anda kembali di Le Meridien Jakarta dalam waktu dekat.

Hormat kami,
Le Meridien Jakarta

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Reviewed 20 August 2022 via mobile

This was an amazing experience staying at LeMeridien. The staff were so extraordinarily attentive and kind. In particular the Chefs Sanjay and Davi went out of their way to cook food free of MSG and Rina and other staff at the restaurant were just so helpful. Dewa at the Concierge was also a great support. Cant wait to stay again!

Date of stay: August 2022
Trip type: Travelled on business
Thank 872alisona
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Le Meridien Jakarta, Other at Le Meridien Jakarta, responded to this reviewResponded 25 August 2022

Dear 872alisona

Greetings from Le Meridien Jakarta!

Thank you for taking the time to review your stay at Le Meridien Jakarta. We are glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the services we offer. We will pass on your compliments about our staff. We hope that in future visits you’ll have an opportunity to try more of what we have available in this culinary gem. If there are any specific areas where we can improve upon during your next visit, please do let us know as feedback is always welcome here at Le Meridien Jakarta.

Regards,
Astrid

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Reviewed 15 August 2022

Stayed at Le Meridien Jakarta for business. Although the rooms are slightly dated despite being renovated, the service staff are commendable. Would like to thank Bani, Abung, and more for their help in rendering assistance. Thank you for a good stay!

Date of stay: August 2022
Thank humsjoe
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Le Meridien Jakarta, Other at Le Meridien Jakarta, responded to this reviewResponded 18 August 2022

Dear humsjoe

Thank you for taking the time to give us review. We’re so glad you were able to visit us at Le Meridien Jakarta. Our team is always working to offer the best to our guest. We hope you’ll have a chance to come back soon.

Regards,
Le Meridien Jakarta

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