We were stayed there as part of wedding venue checks for our special day next year, however since the checked in process we faced so many issues. First, the lady who assisted us not even recognized us as couple. We are mixed couple and I do understand that people stigma about these in asia, but consider hyatt as american brand, the experience that I had shouldnt even be allow. Then the room key was not working, when I asked for duplicate key, then again, same treatment. Very pity attitude point of you fron your staff. I gave 3 stars rate becauss i do like the swimming pool and location wise. Other than that- I will prefer anothwr hotel.
- Official Description (provided by the hotel):
- Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. In keeping with the ever-changing needs and lifestyles of the present day global travellers, Fountain Lounge is about to embark on a complete renovation project on 15 April 2017 and is scheduled to open in the month of June 2017. To ensure your comfortable stay and convenience, we have adjusted the opening hours of burgundy and C’s Steak and Seafood restaurant. ... more less
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- Also Known As:
- Grand Hyatt Jakarta Hotel Jakarta
- Jakarta Grand Hyatt
- Hyatt Jakarta
- Jakarta Hyatt