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“Superb staff but dysfunctional hotel amenities.”

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Edgardo's Place and Restaurant
Ranked #161 of 199 Puerto Princesa B&B and Inns
Reviewed 31 October 2013 via mobile

I searched online for an affordable amenity and called Edgardo's and they recommended the Standard Double room for us. (two adults and two kids) fortunately I saw the same room in agoda offered at a much lower rate so I booked thru agoda instead. At the hotel I was told that the rate I paid for is not valid and would have to pay extra for it was a promo rate just for two people. I wanted to cancel the remaining days of stay and emailed Agoda but was told that it was non refundabl. Fine, we just paid extra and got another room when my husband followed on the second day of our tour. But what is really frustrating about this place is that they were operational but was unkept. Toilet flushes were defective, shower drains were clogged. Roaches in the room, and water problems were adamant. Not just in the morning when all guests were taking baths. On our last day the staff told us that it was also their last day if work since the hotel is closing and would be renovated by the new owner. I felt bad and sad for the staff since most of them are courteous and friendly. But then the owner should have at least provided and fixed the hotel even if they're closing shop since we, customers paid a great deal of money to stay in their hotel. We could have at least enjoyed our stay. Sad to say I don't think I'll be enticed to go back to this city because of the disappointing stay at Edgardo's.

  • Stayed: October 2013
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1  Thank anythingoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 5 reviews

Reviewed 18 August 2013

Me and my wife booked a room in advance, paid deposit and upon check out we were given a bill with additional room charge just like that. I do not know what kind of business practice the management follows and the worse is they did not inform us on arrival, only when we are ready to depart. Of courses we did not pay the additional amount and this incident upset our holiday. One more thing, make sure that for whatever you order get the receipt. I end up paying twice for my beer because I did not ask for receipt the first time.

  • Stayed: August 2013, travelled as a couple
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Thank Halcyon73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2013

The first room that we were given was missing the toilet seat but was quickly remedied by replacing with another room. The second one was much better and also lacks the water poodle that the first one has in the bathroom.

The AC works very well despite looking a bit old. The mattress is the usual soft rubber type that you find in Asia not the spring-loaded ones in the west. The upside is that it is softer than the ones that I have experienced in other parts of S.E.A.

We were giving the choice of western or Filipinos breakfast only to be told later that there are no bacon or ham so western choice is out. The Filipinos breakfast is however passable.

The location is excellent for an airport hotel and close enough one of our favorite restaurant in the world:Kalui.

The Edgardo's Place is OK for an airport hotel but to earn the boutique moniker, it still have a very long way to go. I would rate this at a 2.5*.

  • Stayed: June 2013, travelled as a couple
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Thank terravisum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2012

Our stay at Edgardo's Place was excellent! We've been there for three days two nights and they made our stay there one of the most memorable trips that we ever had. The rooms were good, the folks there were friendly and the food was really great especially their seafood delicacies. The tour was fun and well planned and organized. It was such an experience, I'll definitely recommend them to anybody who wants to make their Puerto Princesa, Palawan, Philippines adventure a memorable one. What more can I say I'm not good at word...haha But seriously check them out you'll never regret it you can take my word for it.

  • Stayed: September 2012, travelled with family
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1  Thank Kenneth T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2013
Google Translation

  • Stayed: May 2013, travelled with friends
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Thank DOLIO2222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Edgardo's Place and Restaurant

Address: Rixal Ave. ext. Bancao-Bancao, Puerto Princesa, Palawan Island, Philippines
Region: Philippines > Mimaropa > Palawan Province > Palawan Island > Puerto Princesa
Hotel Style:
Ranked #161 of 199 B&Bs / Inns in Puerto Princesa
Number of rooms: 17
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Also Known As:
Edgardo's Place And Restaurant Palawan Island/Puerto Princesa

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