Given the price quoted versus the quality they served, I would rather spend my money somewhere else. Staff are friendly but lack of knowledge. Tons of effort needed to brush this beautiful place up to standard..
Hi Melissa T,
Thank you for sharing your review and I am truly disappointed to read about your dining experience and not meeting your expectations.
I would have loved to fix any issues you encountered right there, but unfortunately nothing was brought up to the team.
Your comments are very important to us and help us to improve our services and products. Please rest assured that we have discussed this with the team and hope that you will visit us again soon and we can showcase a true W experience.
Best Regards,
Tom Sellakutty
Venue Manager, The Kitchen Table
1,440 - 1,444 of 1,598 reviews
The service was good and all the staff members were very helpful.
After the dinner we enjoyed walking along the waterfront which was so beautiful at night
Sentosa Cove ,an oasis of modern luxury is the best place to dine and enjoy family gatherings.
Hi premalag,
Thank you for sharing your wonderful review. I am glad to read about memorable dining experience delivered by my team.
Trust that you must have enjoyed the tranquillity vibe of the location and the view overlooking the marina.
Please do come back and I am looking forward to welcome you and your family again to W Singapore – Sentosa Cove.
Best Regards,
Tom Sellakutty
Venue Manager, The Kitchen Table
Friendly service but foods were terrible. I can't find the reason to re-visit again. Foods too salty and overcook, Sunday night less than ten table customers…
Hi Adora K,
Thank you for sharing your review. I am sorry to read about your dining experience.
I would have loved to fix it right there, but unfortunately none of our chefs or service team members was approached.
Please rest assured that we have addressed your concern with our culinary team.
I hope that you will take this as an one off experience and we are looking forward to welcome you on your next visit to W Singapore – Sentosa Cove.
Best Regards,
Tom Sellakutty
Venue Manager, The Kitchen Table
1. Restaurant very small, table very close to each other, next table people just a figure away from you, no privacy at all.
2. Close at 11am, we can't order fried egg at 11:01, service very bad and cold, we reached 10mins before close, 50% of food no more already, from 11:00 sharp, they start to clear all table, don't accept any orders from customer already sit inside, this performance can not be treated as a 5 star hotel, more like a Military academy.... I've been to Taipei W, service totally different from here.....
Hello Yue L,
Thank you for taking the time to post this review. I sincerely regret to read about your dining experience at The Kitchen Table. I would like to apologise for not meeting your expectations.
While we do have closing times for our breakfast buffet and change setup for lunch or brunch, we always accommodate last minute requests from our guests and so does our culinary team. I am sorry if the team appeared unhelpful but I can assure you this was not their intention. I have addressed your concerns with our team and we will definitely improve.
I hope that you will give us another chance and I am looking forward to welcome you again to W Singapore – Sentosa Cove.
Best Regards,
Tom Sellakutty
Venue Manager, The Kitchen Table
Had high expectations as I heard so much about the restaurant. Service was good but food was average. The Japanese wagyu beef was nice but the rest of the steaks weren't well seasoned. Food portions were small for its pricing.
Dear Diva02,
Thank you for taking your time to share your review with us. I am glad that you had enjoyed the service rendered by my team.
Your feedbacks are important to us and I had addressed your concerns with my culinary team for improvement. In fact we have launched our new menu recently. Hope that you will give us another chance to be at your service again.
Thank you once again for your support; I am looking forward to welcome you again to W Singapore – Sentosa Cove.
Best Regards,
Tom Sellakutty,
Venue Manager, The Kitchen Table
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