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“Short Staycation in Sentosa”

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Amara Sanctuary Resort Sentosa
Ranked #8 of 13 Hotels in Sentosa Island
Reviewed 3 January 2017

I stayed in Amara Sanctuary from 29th to 30th Dec for a short staycation.

The Premier room was big and view was seawards.
Was extremely nice and relaxing view.
We had a walk around the facility and it was very very beautifully spaced and designed.
Peacocks were seen everywhere which gave a very close feeling.

The breakfast in Shutters was EXTREMELY good, especially the ginseng chicken porridge.

Pool was extremely nice as well.

Our only regret is we didn't stay for 2 nights instead!

Will definitely go back for a staycation in future. May try the Larkview/Verandah Suites.

Room Tip: Premier Room is spacious.
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  • Stayed: December 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Bennett C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amara_Mgmt, Amara Sanctuary Team at Amara Sanctuary Resort Sentosa, responded to this reviewResponded 10 January 2017

Dear Bennett C,

Thank you for your positive review!

It is always delightful to receive positive feedback on our service and we are pleased to learn that you had enjoyed your stay.

We appreciate your time to share this review of us and are grateful for your support. Please come back soon; we'd love to see you again!


Yours sincerely,
Amara Sanctuary Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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168 - 172 of 303 reviews

Reviewed 1 January 2017

Stayed in the Sanctuary, which is the main building where reception is.
Pros: Excellent bathroom with large tub, fluffy towels, nice small infinity pool in top floor of same block, modern flatsceen TV with internet. Free nibbles and cold drink dispenser in reception area.
Cons: Outdoor pool area (the one away from the rooms) could have been cleaner, green algae on concrete, dirty edges of pool. Screams can be heard from the rollercoaster "next door". We did not stay long by this pool as preferred the one in main block.

Service could be improved - when we checked in we were given no information whatsoever except what time check out is. It's only that we knew from a previous stay on Sentosa that there are free buses around the island, hotel has a shuttle service also.

Had only booked 2 nights before moving on to our next Sentosa destination.

  • Stayed: December 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank AklTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amara_Mgmt, Amara Sanctuary Team at Amara Sanctuary Resort Sentosa, responded to this reviewResponded 1 February 2017

Dear AklTraveler,

Thank you for your review!

We are pleased to know that you have enjoyed your stay with us.

We hear you on the cleanliness at the pool area and have reminded the relevant department to ensure these public areas are regularly checked during their rounds. We also acknowledge on the noise coming from the theme park and will certainly forward this to Sentosa Development Corporation for their follow up.

We take onboard your feedback on our service improvements and your experience is certainly not indicative of the standards or service one would expect of Amara Sanctuary Resort. We have looked into our processes and reiterate on our training to ensure no similar incidents reoccur to our guests.

Thank you once again for your review. Every review is an opportunity to improve ourselves and we are grateful for the opportunity to do so. We appreciate your thoughtfulness and are grateful for your support.

Please come back soon; we'd love to see you again!


Yours sincerely,
Amara Sanctuary Team

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Reviewed 31 December 2016 via mobile

Its a nice place to chill n relax with family. Environment is relaxing especially with the beautiful peacocks everywhere. Love the seaview room and the room feels so cozy. Staff very friendly. The kacang putih cart is unique.

Stayed: November 2016, travelled with family
Thank Su I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amara_Mgmt, Amara Sanctuary Team at Amara Sanctuary Resort Sentosa, responded to this reviewResponded 4 January 2017

Dear Su I,

Thank you for your lovely note!

We are pleased to know that you have enjoyed your stay with us.

It is always delightful to receive compliments praising our service, particularly for our colleagues. Do come back soon; we’d love to see you again!


Yours sincerely,
Amara Sanctuary Team

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Reviewed 31 December 2016 via mobile

My family and I stayed at Amara in December prior to embarking on a cruise. Resort was very central to all Sentosa attractions and within walking distance to the monorail that connects Sentosa to mainland Singapore . The resort had a lovely rooftop pool that looked over the harbour area and the rooms were quite spacious. Recommend the resort.

Stayed: December 2016, travelled with family
Thank FBfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amara_Mgmt, Amara Sanctuary Team at Amara Sanctuary Resort Sentosa, responded to this reviewResponded 4 January 2017

Dear FBfamily,

Thank you for your positive review!

It is always delightful to receive positive feedback on our service and we are pleased to learn that you had enjoyed your stay.

We appreciate your time to share this review of us and are grateful for your support. Please come back soon; we'd love to see you again!


Yours sincerely,
Amara Sanctuary Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2016 via mobile

A resort located in the middle of Sentosa island, 10mins walk from the nearest monorail, Imbiah station and 7mins walk to Palawan beach.

We had a 2 nights family stay cation at this pleasant hotel. For a five star hotel, there's certainly room for improvement.

A chic "kaciam puteh" (tibit) station with refreshments accompanies the wait for check-in.
I would thought that the receptionist could have address my request for additional towels for my kid. Instead of asking me to call housekeeping after I got my room. This is a hospitality business after all.

Having stayed over at Larkhill previously and now at the deluxe rooms, the standards and cleanliness were satisfactory. It was an improvement where WiFi is now available in the deluxe rooms, however it is disconnected every morning having to rekey in a new password. This IMHO is a hussle.

Breakfast is decent with an egg station, topped with lovely coffee. It has a touch of our local delicacy i.e. tao-huay and you-tiao.

I love the pool both from Larkhill and level 4 (towels and water were made available and that's a plus). The pools would score should it be cleaner.

End of the day, my family enjoyed the stay. As the residential peacocks entertained my 3 year old tremendously.

Stayed: December 2016, travelled with family
Thank dexufto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amara_Mgmt, Amara Sanctuary Team at Amara Sanctuary Resort Sentosa, responded to this reviewResponded 5 January 2017

Dear dexufto,

Thank you for your review.

We take onboard your feedback on your request and agree that it could be handled better. We have looked into our processes and reiterate on our trainings to better handle similar situations.

We hear you on the disconnecting of the WiFi and would like to share that our Smart TV WiFi sharing is a dynamic network which will reset whenever turned on. This is to ensure the signal is strong and connectivity issues are minimized.

Your feedback on the cleanliness of our pools has been duly noted and the relevant departments have been reminded to ensure the cleanliness of all areas during their rounds. We seek your understanding that despite twice daily upkeep of the property, the fact that Amara Sanctuary is nestled in lush flora and fauna means that falling leaves are a constant challenge.

We are pleased to know, despite your feedback, you had an enjoyable stay with us. We appreciate your time to share this review of us and are grateful for your support. Please come back soon; we'd love to see you again!


Thank you
Amara Sanctuary Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Amara Sanctuary Resort Sentosa

Address: 1 Larkhill Road, Sentosa Island 099394, Singapore
Phone Number:
Region: Singapore > Sentosa Island
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Top resorts Hotel in Sentosa Island
#6 Spa Hotel in Sentosa Island
#8 Luxury Hotel in Sentosa Island
Price Range: $183 - $967 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Amara Sanctuary Resort Sentosa 5*
Number of rooms: 140
Official Description (provided by the hotel):
Amara Sanctuary Resort Sentosa is a 140-room boutique resort in Singapore nested within 3.8 hectares of secluded tropical gardens on the hillside of Sentosa’s popular Palawan Beach.A ten minute drive from the Central Business District on mainland Singapore, it is easily accessible for both business and leisure travellers.Winner of Singapore Tatler The Best of Singapore Awards 2010 to 2013 - Best Resort.Winner of Singapore Service Class Award 2012.Winner of AsiaOne People's Choice Awards 2009 - Best Resort.Winner of URA Architectural Heritage Awards 2007 - Category A. ... more   less 
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Also Known As:
Amara Sanctuary Resort Sentosa Hotel Sentosa Island
Amara Sanctuary Sentosa Island
Amara Sanctuary Hotel Sentosa Island

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