Really looking forward to give a great review given Amara’s reputation and the price we paid for this experience.
Was unpleasantly disappointed!
1. Aircon was not working
Could not adjust the temperature of the aircon and called the receptionist 3 times- Was told the technician would come but never came the entire night
2. Birthday service was not delivered
Read reviews that the service was impeccable when it comes to birthday- We specially chose Amara for this- Boyfriend called beforehand to enquire about the cake since it’s a nice gesture and not commitment. We were disappointed since he was promised a cake- Cake did not arrive
3. Alarm at 7am?
There was a fire alarm that rang from 7am-8am. 1 hour of continuous ringing was not a good experience as well
Shared our concerns with the receptionist in the morning and all we got was ‘sorry for this, that will be all’
Was definitely not expecting this level of service for the price we paid! Wanted to celebrate our dog’s birthday with Amara but will probably give this a miss.More
- 1 (844) 631-0595
- Free Wifi
- Room service