My husband had booked the courtyard suite with private bath for my birthday yesterday. For people who normally don’t spend so much on a room, we had certain expectations for a room worth $600+ /night.
The bathroom was dirty and wood was coming off, there was a water dripping noise coming all night. Very poorly maintained. The lighting in the room was only very bright halogen bulbs and no switch to control lighting only one master switch.
Everything about the room especially the bathroom just looked old and not maintained at all the toilet seat was stained, all the wood seemed it’ll just come in your hand, everything seemed liked it been the same as it was during the British army’s time and no upgrading has been done.
Other minor things:
The hotel is not contacteable through phone prior reaching there. We requested an early check in, but still when we went they said they will try to get it ready by 3 pm and for our request for late check out also just extended by half hour. My husband had requested for special arrangements as a surprise for my birthday and they didn’t do anything apart from a small cake which they just dropped off randomly in the evening to finish their job.More
- Free Wifi
- Free parking