very clean and bright in the room. very comfortable to stay and would come back again!
Staff were very nice and helpful. spacious bedroom and bathroom is clean with a nice view.

would give it a try for the food dining at the hotel next time

Booking: Family Escapade promo was a good deal for our family which includes Club Lounge privileges and FnB credits consumable at Azur restaurant or in-room dining;

Location: Travelling from any part of Singapore, it is easily accessible via Changi Airport MRT station and Terminal 3;

Lobby: Comfortable and enough seats with safe-distancing measures;

Reception: Accommodating and courteous, clearly explained what we need to know during our stay;

King Suite: The unit is almost home-like with a living room, an office and a bedroom. The living room is spacious with a sofa set, a smart TV and a soundbar. The minibar items are consumable. The office furniture is comfortable with the desk truly the size as usual in an office. Wired internet is also available in case you have your ethernet cable. The bedroom has its own smart TV together with a spacious walk-in cabinet.

In-Room Entertainment: Good and stable internet Wifi connection. TV channels have clear reception with good channels to select from;

Bathroom: There are 2 of them. 1 is a simple powder room, while the other one is quite huge with a bathtub, a separate shower area, and 2 sinks complete with toiletries;

Club Lounge: Because of the current pandemic, the Club Lounge is closed. Instead, breakfast and evening cocktails are served at the Azur Restaurant. Replacing the buffet-style, food and drinks were served to the table;

In-Room Dining: Unlike other hotels, it is available for 24 hours here;

Swimming Pool and Pool Area: The swimming pool is clean and quite wide. It has a nice view of the runway and ascending planes (though very rare as of this time). The changing room is also clean. Booking is not required but is on a first-come-first-served basis, and for only a maximum of 90 minutes;

Gym: The gym has quite a lot of equipment. However, not all the treadmills are usable because of safe-distancing measures. Bottled waters and towels are available for the gym users. Like the swimming pool, booking is not required but and on a first-come-first-served basis;

Overall Service: It was an enjoyable and relaxing stay at Crowne Plaza. The staff are accommodating and courteous.

This is our 3rd staycation at the hotel. The rooms with the runway view, as per our previous stay, was full. Instead, we had a corner room. No complains since not much planes to watch anyway.
Check-in was fast and convenient. We also had a birthday surprise that was sent to our room.
Service had always been good.
However, this time, we were blown away by the hospitality of the team at Azur, namely with Nicholas, Jasmine and Razali.
First, the recommendations of food which was very nice. Then, when they heard that my mother likes Earl Grey Tea, Nicholas went the extra mile to get it for her. When they found out it was her birthday, they prepared a surprise celebration for her and even showered her with gifts.
We've had an awesome time thanks to the three of them and looked forward to breakfast during our stay.
(P.S. also found out that they were Singapore Airlines crew but because of Covid, they are serving at Azur. What an awesome addition to the team. Their excellence service is indeed a signature of their experience at SQ.)
Look forward to another awesome staycation soon.