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All reviews changi airport runway view long flight connecting flight an overnight stay stayed one night upgraded to a suite the club lounge singapore airlines hour flight easy access from australia rooms are large convenient location early check mrt station transit
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Reviewed 24 November 2022

With a late arrival I was assisted by the staff in so many ways and given excellent advice re my stay in Singapore. Needing a wheelchair they accommodated me at every turn, this hotel deserves its reputation as The Best In Airport Hotel IN THE Whole WORLD.

Date of stay: November 2022
Trip type: Travelled solo
Thank Icebrenda
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Daphne Sim, Owner at Crowne Plaza Changi Airport, an IHG Hotel, responded to this reviewResponded 20 December 2022

Dear Icebrenda, thank you for selecting Crowne Plaza Changi Airport as your choice of accommodation. We appreciate you sharing this lovely review. Such a delight to read your compliments about the hotel's location and our service standards. We look forward to the opportunity of welcoming you back to the World's Best Airport Hotel again.

With warm regards,
Team Crowne Plaza Changi Airport

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Reviewed 22 November 2022 via mobile

Very comfortable hotel. Rooms are a good size and beds are super nice. A good firm bed. Check in and out fast. Highly recommend this airport hotel. Plenty to do around the terminals if you have time. A visit to jewell is just a short walk away, with lots of restaurant choices.

Date of stay: November 2022
Trip type: Travelled as a couple
Thank planttravel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Daphne Sim, Owner at Crowne Plaza Changi Airport, an IHG Hotel, responded to this reviewResponded 20 December 2022

Dear planttravel, thank you for the perfect rating and positive review. We are delighted to hear that the hotel provided much convenience. We look forward to warmly welcome you back again in the near future.

With warm regards,
Team Crowne Plaza Changi Airport

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Reviewed 18 November 2022 via mobile

I would like to compliment your staff Mr Fadil for helping me make a reservation for me and my friends to have our dinner at CeLavi restaurant even though it was full he took the initiative to call the restaurant to enquire and successfully got us a table keep up the good work

Date of stay: November 2022
Trip type: Travelled solo
Thank HermanGonzalez12
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Daphne Sim, Owner at Crowne Plaza Changi Airport, an IHG Hotel, responded to this reviewResponded 20 December 2022

Dear HermanGonzalez12,

Thank you for this amazing review. Nothing makes us happier than creating wonderful memories for our guests. We have relayed your lovely comments to Mr Fadil and the team, which will greatly inspire them to keep exceeding guests' expectations. We look forward to delighting you again on a return stay soon!

Sincerely,
Daphne
Marketing Team
Crowne Plaza Changi Airport

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Reviewed 17 November 2022

My friends and I stayed here for 1 night during a recent trip whereby we had to catch an early morning connecting flight on Singapore Airlines to the Maldives. We flew from Kuala Lumpur, Malaysia, to Changi Airport on a late evening flight the day before flying to the Maldives. We had booked 2 rooms via Agoda.com and the check-in was quick and easy.

This hotel is connected to Terminal 3 of Changi Airport, perfect for anyone who is catching a Singapore Airlines flight because the carrier mainly uses Terminal 3 especially for its long-haul flights. Even if your flight is flying out of the other terminals, you can easily get to the other terminals from this hotel via shuttle buses. From this hotel, you can also walk to the Jewel at Changi, which is the commercial complex featuring the largest indoor rain vortex waterfall in the world. The Jewel has many restaurants and retail outlets as well as interactive entertainment facilities. However, all the shops and the waterfall are shut down at 10pm everyday, so please take note of this! You can also use public transport to visit the rest of Singapore from this hotel, connectivity is not a problem. There is a food-court in the basement level of Terminal 3, where you can get reasonably-priced local food for breakfast, lunch and dinner, but they are shut after 10pm as well, as I discovered.

The rooms are clean and well-appointed, with complimentary toothbrush and toothpaste and essential toiletries, which is ideal for travelers who checked in their personal toiletries straight through to their next destination and had no toothbrush and toothpaste for the night(like myself!). They also provide 4 small bottles of complimentary drinking water in each room. We requested for a wake-up call to make sure that we didn't miss our flight, and discovered that this hotel provides 2 wake-up calls; the first is an automated call, followed by a second call made by a hotel staff 3 minutes after the first call! This is excellent because sometimes I would drift back to sleep after receiving the first wake-up call.

There is a swimming pool and gym for in-house guests in this hotel, but my friends and i didn't have time to use these facilities due to our limited time here.

Overall, we were very pleased with our stay here, and would consider staying here again if we have a tight connecting flight out of Changi Airport. The only thing that we weren't impressed about was the room rates here, this is probably the most expensive airport transit hotel that we have ever stayed at, anywhere in the world.

Room tip: If you are not staying long here, just get the cheapest room available. All the rooms are equally nice.
Date of stay: November 2022
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
3  Thank Wei Bing L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Eugene N, Marketing at Crowne Plaza Changi Airport, an IHG Hotel, responded to this reviewResponded 27 November 2022

Dear Bing676,

thank you for sharing such a detailed feedback on your recent stay at Crowne Plaza Changi Airport. It's lovely to know that the hotel's highly-commended connectivity, amenities and services created a very positive experience for you and your friends. We are appreciative of your support and look forward to warmly welcome you back for yet another amazing stay.

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Reviewed 17 November 2022 via mobile

Booked the runway view room for a one-night stay. Great hospitality from the staff! Hotel room is clean. My son who love watching aeroplanes enjoyed the runway view from the room. Didn’t opt for breakfast at hotel as there are many available breakfast options in Terminal 3. Hotel is well-connected via buses, trains! Highly recommended!

Room tip: For those who drive, you can get discounted parking coupon (single entry) from the front desk.
Date of stay: November 2022
Trip type: Travelled with family
2  Thank misaj2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Eugene N, Marketing at Crowne Plaza Changi Airport, an IHG Hotel, responded to this reviewResponded 27 November 2022

Dear misaj2014, we are grateful for your glowing review and recommendation of our hotel! Really glad to learn that your stay was made more memorable by the team's exceptional hospitality and our unique Runway View Room, which remains a popular choice amongst overseas travellers and staycationers alike. It was a pleasure having you and your loved ones at our hotel, and we look forward to creating more wonderful memories with you in the near future.

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