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Reviewed 1 July 2012

Nice hotel for stop over in singapore! nice location close to novena MRT and to orchard Road.

Date of stay: February 2012
  • Trip type: Travelled as a couple
    • Value
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1  Thank GeryK
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 12 June 2012

We stayed at the royal on the Easter weekend 2011. It was the worst hotel experience either of us has ever had (I backpacked around Europe and had better accommodation). The staff were disorganised and not interested. We were also double charged for the stay. The walk to the room was like a trek through a swamp as the ceiling was leaking from the floor above. The room decor was the type you would see in an 80's blue movie. They gave us two single beds rather than the requested double bed (the double was confirmed with us before arrival). Breakfast was like a gladiatorial battle for not just the food, but for a table. The only positive was that the Marriott in KL upgraded us when they heard of our terrible experience.

Date of stay: July 2011
Trip type: Travelled as a couple
2  Thank Takura C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 6 June 2012

After reading past reviews, I was a little worried about staying here. We stayed here with a group and were in town for a sports competition and sightseeing. After checking in, I was surprised that I didn't find any of the negative things that others had mentioned. Our room was clean, beds were comfortable and staff were always happy to assist. Breakfast was included in our booking and had a wonderful selection of eastern an western meals, with very friendly and attentive staff, especially one named Mark. Though we didn't get to eat at the cafe for any other meal, was told be others in the group the the dinner there was very nice. The hotel is very close to everything, with 2 shopping malls and a MRT station within a couple of mins walking distance and the bus stops right out the front. Both my daughter and I had a great time and would defineatly stay there again if we had the chance.

Room tip: Check with the hotel that you do get a non smoking floor, though it was supposed to be our first lot of towels smelt of smoke. Floors from 11 up have a better view.
Date of stay: April 2012
  • Trip type: Travelled with family
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2  Thank flynn27
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 26 April 2012

Having previously stayed at a good 4 star hotel on our last visit, we were a little worried to have booked in somewhere that cost roughly half the price. What an eye-opener - the room was just as good, if not better. The breakfast was excellent, with lots of choice for everyone and far far better than in the '4 star'. We did not use the facilites in the hotel to any great extent since we were attending a family wedding, but the staff were all helpful and polite. We had no cause for any complaint. We would be happy to stay there again.

By the way, the nearest MRT station is Novena - just turn right out of the front door of the hotel!

Date of stay: February 2012
  • Trip type: Travelled as a couple
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1  Thank m4ggie
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 29 March 2012

Stayed there for our Wedding Anniversary with our kids. Location was great, walking distance from Orchard Road, easy also to hail cabs. Rooms a little tired though, not a new Hotel obviously. Check-in staff attentive, rest of the staff not sure what they do, bell hop was good. Pool towels were few and far between, maybe pool is not the centre piece of the hotel.

Date of stay: March 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Hendro_43
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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