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Reviewed 27 January 2020

Great transit hotel within terminal 2 making it so easy and convenient after a long flight....so good to have a clean room with comfy bed and shower when you have a long stopover....price wasn’t cheap for 12 hours but it was definitely worth it....

Date of stay: September 2019
Trip type: Travelled solo
1  Thank Kez S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSO_ATH, General Manager at Ambassador Transit Hotel Terminal 2, responded to this reviewResponded 9 March 2020

Dear Guest,

Thank you for taking the time to review your stay with us. I am very pleased to hear that you had stay pleasant.

We are looking forward to welcome you back as a guest in our Hotel!!

regards,
A Ahmad
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 January 2020 via mobile

Booked on Hotels.com
Flight changes meant had to change arrangements.
Totally inflexible and uncontactable even when trying to rearrange before boarding the flight which was delayed.
They kept 100% and I wasn’t able to use it at all.

Date of stay: January 2020
1  Thank 40DavidL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSO_ATH, Guest Relations Manager at Ambassador Transit Hotel Terminal 2, responded to this reviewResponded 9 March 2020

Dear David ,

Thank you for your feedback. As your reservation was booked from a 3rd party site, we would not be able to ascertain the correct information being presented to guest of Hotel.com.

As Hotel.com is an affiliated to Expedia, we will be contacting Expedia on how best we could control the correct information being translated to their affiliated sites and prevent such incident from reoccurring.

Regards,
A Ahmad
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 January 2020

Good option to finding accommodation in the city in the middle of the night. As the hotel is inside transit zone, it's advisable to stay here without check in luggage. Room is clean and bed is comfortable. Shared bathroom facilities available, including showers. Definitely worth it for solo passengers or couples, not so for families

Date of stay: July 2019
1  Thank FranzA848
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSO_ATH, Guest Relations Manager at Ambassador Transit Hotel Terminal 2, responded to this reviewResponded 9 March 2020

Dear Guest,

Thank you for taking the time to review your stay with us. I am very pleased to that your stay was pleasant.

The room you had reserved is strictly for Single Traveler and room is without bathroom attached. For Travelers with Family we do recommend our Standard Ensuite for their layovers in Singapore.

We recommend guest to book early to avoid disappointment due to the small number of rooms available at each Ambassador Transit Hotel Terminal 2 and Terminal 3 .

We are looking forward to welcome you back as a guest in our Hotel!!

regards,
A Ahmad
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2019 via mobile

We had a transit stay of approx. 13 hours. This hotel was perfect. Clean, comfortable, all amenities that you need. Buffet breakfast complimentary in the morning, which provided nice simple breakfast choices to start your day.
Located next to the butterfly house, which is a must visit.
Quick and simple access to and from your arrival/departure gate.
Staff very friendly and welcoming.
Definitely would stay here again.

Date of stay: December 2019
Trip type: Travelled with family
2  Thank Feebee0801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 December 2019

perfect airside location,cases booked through to manchester,check with no hassle,toothbrushes handed out,comfortable room good shower,what more do you need.far better than sitting in the lounge waiting for a plane.

Date of stay: December 2019
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank candpet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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