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“Excellent service and other features!” 5 of 5 bubbles
Review of The Quincy Hotel by Far East Hospitality

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The Quincy Hotel by Far East Hospitality
Ranked #5 of 308 Hotels in Singapore
Certificate of Excellence
Louth, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent service and other features!”
5 of 5 bubbles Reviewed 18 January 2017

We checked in late evening, with Freda...most courteous and helpful, after a 7-hour flight and transfer: she found a room upgrade for a small increase in price, 5th floor, and showed us to the room herself. Beautiful room and bathroom, but with extras like laundry, free minibar, free mobile phone to take out with us, lovely buffet breakfast and food throughout the day all included. There were free cocktails and a buffet dinner each day, also included.
Only 5 minutes walk from Orchard Rd. it was ideally placed for the hop-on hop-off bus, and other transport services.
Most especially, service from the desk was EXCELLENT! Nothing was ever too much trouble, with smiles a-plenty: Muhammad, assistant manager, and Zydney, together with Koreen and her colleagues were first class, and well trained in dealing with visitors new to Singapore.
They were also able to offer us a late check-out on our last day...for a late night departure from Changi Airport.

Well done! We'll be back whenever we re-visit Singapore!

Room Tip: Higher floors are quieter.
See more room tips
  • Stayed January 2017, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,601 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (282)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
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English first
Sydney, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 18 January 2017

We arrived at the Quincy for a one night stay on 7th January. We were greeted at the front door by Lina after getting out of the taxi. She was a delightful and very helpful young lady. We decided to upgrade our room and even though it was only 9.00a.m. we were able to get into the room without being charged for another day's rate. Lina walked us to our room and explained everything to us and then told us once we were ready she would be happy to give us details of what to do and where to go. The hotel offers breakfast and all day light food and drinks - we enjoyed afternoon tea and a light dinner at no extra cost. The mini bar in the room is also included at no extra cost.
There is also a mobile phone included. As we had a late night flight out on the following day we stored our luggage and spent the day wandering around Chinatown and the Botanical Gardens. When we returned to the hotel we were able to shower and be refreshed ready for the flight home. I cannot fault the hotel except for two little things: No power outlet in the bathroom (I like to dry my hair in the bathroom) only a shaver outlet and the shower had a slight leak at the bottom on the back wall so the floor got wet. Just needs some silicon around the bottom of the shower. Otherwise, the perfect spot. Located near shops and transport. Just a lovely experience. Would not hesitate to recommend.

  • Stayed January 2017, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
2 Thank Glenda70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level Contributor
221 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
5 of 5 bubbles Reviewed 18 January 2017

We have stayed at the Quincy on a number of different occasions and have always found is to be consistently great! We've looked at other hotels, but for the price you can't beat the value. Included is food throughout the day, mini bar, a mobile with internet you can take with you, 2 pieces of laundry, wi-fi, 2.5 hours of evening drinks and nibbles and for booking directly with the hotel we also got a late check out of 4pm. I can't find anywhere else with such great value.

The staff are also great. Our waiter, Chandran was fantastic and we enjoyed our evening conversations with him.

We'll be back in April. At this point, I wouldn't stay anywhere else!

  • Stayed December 2016, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NicoleBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
53 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 16 January 2017

Perfect location for locals seeking for a staycation. It is only a 5-10 minutes walk away from the hustle and bustle of Orchard Road. Weekend staycation package is highly recommended - freeflow cocktails / tiger beer / mocktails from 6.30-8.30pm, all day light refreshments and food, totally FOC minibar. This is totally awesome. There is a shortcut to take if you're walking to the hotel - you can go through Goodwood Park hotel, walk towards York hotel, and just go through the carpark. There is a barricade but there was enough space to wiggle our way through.

I rated it 4 stars instead of 5 though, as there were very minor issues with housekeeping - some of the amenities in the bathroom were actually used by the previous guests e.g. cotton buds/ pads packet was opened and half used, same for the toothbrush set. Not a big issue though as we've brought our own. There were also slight yellowish patches around the bedsheets but they appear to be rust stains, not dirty. Just wished that more attention could be paid to these tiny details. It would be 100% perfect if the alfresco area is smoke-free too, as it is hard to find any alfresco area that is smoke-free in Singapore. Last suggestion - make the chocolate truffle classes available for Sunday check-ins too, since it is pretty popular.

Will I visit again? Definitely, if the prices remain the same. Can we have some kind of a loyalty programme pls? :D

  • Stayed January 2017, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tahari8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristinaWLee, Manager at The Quincy Hotel by Far East Hospitality, responded to this review, 17 January 2017
Dear Tahari8,

ThanQ for taking the time to leave us a review. I am glad that you enjoyed our location and the all day light refreshments, although I note that there were other areas which missed your expectations. I appreciate the feedback and am sorry about the housekeeping issues which should not have occurred but rest assured we will step up to prevent a reoccurrence in future.

We hope to welcome you back for another stay in the very near future!

QUINCY.STAY DIFFERENT

Regards, Chris
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
1 review
5 of 5 bubbles Reviewed 16 January 2017

Just a lovely clean and modern hotel, with some extra touches:
- the room had a mobile phone available free with maps and all sorts of goodies
- laundry and minibar is included
- pool is awesome.
Very friendly staff and well located near Orchard st.

  • Stayed January 2017, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank DeeGeeEss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Quincy Hotel by Far East Hospitality

Property: The Quincy Hotel by Far East Hospitality
Address: 22 Mount Elizabeth, Singapore 228517, Singapore
Region: Singapore > Singapore
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Singapore
#5 Luxury Hotel in Singapore
#10 Romantic Hotel in Singapore
#11 Family Hotel in Singapore
Price range (per night): $263 - $388
Hotel Class:4 star — The Quincy Hotel by Far East Hospitality 4*
Number of rooms: 108
Official Description (provided by the hotel):
A multi-award-winning boutique hotel, Quincy is catered to meet the demands of both the busy business executive, as well as the discerning leisure traveller of today. Having recently won a spot in the AsiaOne People's Choice Awards' Top 3 Boutique Hotels in Singapore as well as the Travellers’ Choice Award for five years running (2011 – 2015), Quincy carves out its niche by catering to modern-day business and leisure travellers who seek a departure from your run-of-the-mill hotel accommodation. From our stylish Mac desktops at the lobby, to our colour-changing, LED illuminated pool deck at our infinity pool, we are re-defining the way our guests experience hotel stays. Quincy's signature All-Club Benefits means all guests get Club treatment, including buffet breakfast, all-day light refreshments, complimentary mini-bar and free Wi-Fi. Quincy. Stay Different. ... more   less 
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Also Known As:
Quincy Hotel Singapore
The Quincy Hotel By Far East Hospitality Singapore

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