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9 - 14 of 161 reviews
Reviewed 27 October 2019

When checking in, the staff (JianHao) asked if i would prefer a queen bed instead of two single bed. Both JianHao and his colleague, Nicky were Friendly (greeting guests who walked by the reception) and helpful. Room was clean and in good condition.

Date of stay: October 2019
Trip type: Travelled with family
Thank Ellieee215
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
CustomerCare_Azmi, Guest Relations Manager at Hotel Classic by Venue, responded to this reviewResponded 1 November 2019

Dear Ellieee215, thank you for taking the time to review your stay with us. We are very pleased to hear that our staffs made your stay pleasant. Looking forward to seeing you again soon.

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Reviewed 25 October 2019 via mobile

Hotel Classic by Venue is a nice hotel. I stayed in room 316 which wasn’t big, but complete and very clean what appreciate a lot! The service from Nioky and JianHao is good and they are really servicing you.

Date of stay: October 2019
Trip type: Travelled on business
Thank zeepboer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
CustomerCare_Azmi, Guest Relations Manager at Hotel Classic by Venue, responded to this reviewResponded 1 November 2019

Dear zeepboer, thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Call us if there is anything we can help you with.

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Reviewed 15 September 2019

Gracious and helpful staff. We stayed at the hotel on 7 sept as part of our vacation trip with my brother and wife and some friends. We had the triple bedroom in the hotel which is one of the cleanest hotels that I went to. One of the receptionist, syafik, was very friendly and helpful. Also the other staff as well as the manager are very friendly and helpful and we would definitely recommend the hotel to our families and friends. .

Date of stay: September 2019
Trip type: Travelled with family
1  Thank Sivasuganeswaran
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
CustomerCare_Azmi, Guest Relations Manager at Hotel Classic by Venue, responded to this reviewResponded 4 October 2019

Dear Sivasuganeswaran,

Thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

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Reviewed 5 September 2019

Being a regular for Venue group hotels, this is the newest that I stayed. Compared to Lily and Venue, 2 older hotels down the same road, some improvement on design was evident, showing that the management has addressed shortcomings and quickly moved forward to give customers better experience. Hotel staff was as friendly as ever. Air con was quiet and user friendly (without blowing to bed head) in this room. The only issue I made during my stay was the shower where no screen was provided to prevent splash so taking a shower would be bothersome. By adding a shower curtain will solve the problem if it's acceptable to the ID engaged by the hotel. Housekeeping could be better too. Being closer to bus stops and train station, the transit time to any place within Spore has cut short so it's good for visitors who has tight itinerary. I will not hesitate to return to stay here the next visit.

Room tip: Rooms facing inside should be more quiet
Date of stay: August 2019
    • Sleep Quality
    • Rooms
    • Service
Thank Good_Partner
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
CustomerCare_Azmi, Guest Relations Manager at Hotel Classic by Venue, responded to this reviewResponded 12 September 2019

Dear Good_Partner, thank you very much for placing your review regarding your stay with us. We are pleased to read that you were satisfied with your recent stay and that everything suited you perfectly.

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Reviewed 27 August 2019 via mobile

I stayed in this hotel for one night only and I have to say it was quite nice.
Rooms are small but clean and quiet.
The staff is kind and available to satisfy all requests of the customers.
The hotel is 10 minutes far by car from the bay.

Date of stay: August 2019
Trip type: Travelled with friends
Thank 45marialaurae
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
CustomerCare_Azmi, Guest Relations Manager at Hotel Classic by Venue, responded to this reviewResponded 12 September 2019

Dear 45marialaurae, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. When you're traveling to our area again soon, do not hesitate to stay with us.

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