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Mahin Islam
Dhaka City, Bangladesh

Nice, Clean & Comfortable stay

Review of Tai Hoe Hotel
4.0 of 5 bubblesReviewed 12 Mar 2020
We liked the hotel because of the location and outside view from our room. Tai Hoe is the perfect hotel for budget traveler and shopper. Rooms are pretty small, but it is clean and tidy. Bathrooms are also okay and clean. If you want to go shopping in Mustafa Center then this hotel is the right one. The 24 hour Mustafa shopping center selling everything is just behind the hotel while the international City Square Mall is just in front. The area is (Little India) always vibrating. No food available in this hotel but who cares when plenty of food centers are available in this area.
Date of stay: January 2020
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hiah J, Front Office Manager at Tai Hoe Hotel, responded to this review
Responded 13 Mar 2020
in view of the difficult situation today we apologise for not being able to provide our best inhouse service. your words deeply humbled us and that truly inspired us to do more looking after those that are still staying with us. thank you for your words of encouragement and i am sure your kind words here will raise the morale of our team. once again thank you.
jasmine
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 11 February 2020

We recently spent six nights at the Tai Hoe Hotel in Singapore and found that it ticked all the boxes for a budget accommodation.The location is superb; kitty-corner from the Mall that houses not only a great supermarket and food court, but also the entrance to the MRT. Also across from the hotel is a Hawker stall that provides great noodle soup for breakfast and excellent coffee. The food is very affordable, both at the food court and the Hawker stall, and the price of the room very reasonable for such a great location. The hotel is a quite typical 2 star; fairly bare bones but clean with towels changed daily, access to boiling water for tea and coffee, a fridge, and friendly, helpful staff. The noise from outside was quite intense on the Friday night we were there, but on the other nights a pair of ear plugs kept it at bay and we were afforded good sleeps. Singapore is an amazing city. Not only are there great museums and other cultural sights, but the green spaces and gardens are incredible. We stayed six nights but could easily have stayed more. At the price we paid for the Tai Hoe and the food in the surrounding areas, we could have.

Date of stay: February 2020
    • Value
    • Location
    • Service
2  Thank Katherine C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 February 2020

The hotel was ideal for people interested in shopping near Mustafa Centre. Close to a MRT and large shopping mall the rooms are clean and not so small.
The front office staff are friendly and real value for money.

Date of stay: February 2020
    • Rooms
    • Cleanliness
    • Service
2  Thank AmilaX
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 January 2020

If your plan is only to take rest during night and rest of the day as a tourist visiting to various attractions, this is very good choice.
Very close to MRT station, they help in getting attraction tickets as well...

Room tip: all are same
Date of stay: January 2020
    • Value
    • Location
    • Service
Thank shekar_sundar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 December 2019

The rooms are small but have a fridge, desk, AC, TV and a place to hang some clothes. There are mugs and supplies to make your own tea or coffee. The hot water to do so is freely available at a dispenser in the corridor. The bathroom is also small with the shower going all over it. There was hot water, soap and nice towels. Everything was clean. The windows are not very thick so you hear the traffic quite well - it's better on the higher floors. Bring earplugs if that disturbs you. The hotel is at a very good location, walking distance from two MRT stations. Opposite there is a huge mall where you can change money and shop for whatever you might need. The hotel provides no food but there is a food court next to it and there are also countless options in the mall. It's at the edge of Little India and there are many restaurants nearby if you want to have a "proper dinner". The hotel was helpful in keeping a bag for us in storage for a few days while we went on a trip. Overall we were very happy with this hotel.

Room tip: Higher floors are quieter
Date of stay: November 2019
    • Sleep Quality
    • Rooms
    • Service
2  Thank Alu-Poo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LARRY G, Public Relations Manager at Tai Hoe Hotel, responded to this reviewResponded 13 December 2019

Dear Alu-poo,

Thank you for your recent stay with us and your feedback. We are glad that you enjoy your stay with us.
We are honored to host you and we look forward to host you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2019 via mobile

The room was not as good as it was shown in pictures. when we entered the room it was very bad smelling.
Also we arrived at the hotel little early and we had to pay 70 SGD for early check in though our room was empty and available. Walls were very dirty. Small washroom with no saop or shampoo, no shower gel, no shower caps. it was a bad experience in a beautifull country. I suggest when you book hotel on MAKE MY TRIP never book a hotel which has "MMT ASSURED" written against its name.we booked their best room but it was worst in the end.

Date of stay: December 2019
Trip type: Travelled as a couple
Thank NOUseris
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LARRY G, Manager at Tai Hoe Hotel, responded to this reviewResponded 12 December 2019

Dear SirMdm,
Thank you for your valuable feedback. All our rooms are thoroughly deodorize after guest check out to ensure new guests have a pleasant experience upon check in. Can I asked if you notified our front office personnel Immediately upon discovering such unpleasantness?

With regards to the additional charges for early check in, it is not an uncommon practice for hotels to impose such charges.

We have raving and exceptional reviews from guests who stayed with us. This is in essence due to the active communication we encourage of our guests. I am quite sure a lot of the issues and discrepancies you encountered would have been resolved amicable during your stay us. I very much regret the unpleasant experience you had and assure you that your feedback had been flagged and will be discussed during our internal meeting.

I cannot comment on how our partner determine a hotel to be “MMT ASSURED”. I can, however, tell you that, it took us considerable efforts and a great deal of consistencies in all aspects and levels of services to edge into this category.

Once again, I do apologize for the experience you had with us. I do hope you can give us another opportunity to turn those unpleasantries into positive ones.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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