Am currently staying here. The rooms are basic, but well worth the SGD 80 per night I am paying for the one-week stay. Great location cattycorner from the City Square Mall including MRT entrance. Near Mustapha 24-hour shopping. Eateries abound nearby. Why my praise? The aircon in my room failed to turn on. No fan, so it would be hot. Immediate service by the hotel staff. Later that evening, it happened again. The lady on the desk came up and tried. She worked with the remote re-set as well. She said I could sleep in another room (a Saturday night, hotel full too!) and someone would fix it on Sunday. I managed to find a safety pin and reset the remote which then turned on the air con, so problem solved. How many budget hotels have a staff person at 10 pm on a Saturday night? She did her best with a smile. I value that. I recommend the hotel. Quiet, facilities do work and there is service when needed.

I stayed at a single room in Tai Hoe Hotel for 2 days. The room was clean and comfortable, which is value for money for me. The hotel staffs have been friendly and kind, helping with luggages during rain and on a few other intances on voluntary basis, which I appreciate a lot.

I get the impression they pride themselves on being a low value low service hotel, which might work for some people but don’t expect any kind of good service or help if anything is wrong. No point going into specifics here, perhaps read the responses to some of their older bad reviews, you’ll see they really don’t care about customer service. I think it’s probably possible to have an ok stay here, just do not have *any* expectations. Staff, room and cleanliness were all disappointing but if you just need a place to sleep it should be fine but honestly the nicer hotels next door are not that much more expensive (by Singapore standards!).