The hotel is really good..... Do not think twice to book the hotel. Walking distance to MRT, Mustafa shopping mall, restaurants..
Rooms are small but that is how it is in Singapore. They provide you with all the necessary amenities. You can leave the luggage and go if you arrive before the check in time.. also you can check the weight of your luggages at the hotel. They have kept a scale at the entrance.
Booking.com
Booking.comBooking.com
Booking.com
Booking.com
Expedia.com
HIExpress.com
StayForLongExpedia.com
ZenHotels.com
If you looking for the acess to this hotel, the answer is yes.
If you looking for MALL? Yes, infort of Mall
You can go from MRT Farer Park. And they have acess to Food area which is Halal.
Wifi also Good.
I don't know what to say. On one hand, this place could be said to be one of the worst hotels on the island:
- the hotel looks old and run down
- the aircon in my room leaked throughout the night (despite me informing them)
- there were cockroaches coming out to play at night
- the counter-staff don't pretend to enjoy your presence
- there are all kinds of noises in the room (eg, creaky beds, machines whirling, traffic from outside, etc.)
On the other hand, I travelled solo and I'm relatively "un-fussy" about these things. Plus, in Singapore if you want to get a room for yourself (and you don't want to pay an arm and a leg) hotels like this will be something you'll need to get used to.
I gotta say I slept well and this place is a near many eateries, MRT station, a mall, etc.
Am currently staying here. The rooms are basic, but well worth the SGD 80 per night I am paying for the one-week stay. Great location cattycorner from the City Square Mall including MRT entrance. Near Mustapha 24-hour shopping. Eateries abound nearby. Why my praise? The aircon in my room failed to turn on. No fan, so it would be hot. Immediate service by the hotel staff. Later that evening, it happened again. The lady on the desk came up and tried. She worked with the remote re-set as well. She said I could sleep in another room (a Saturday night, hotel full too!) and someone would fix it on Sunday. I managed to find a safety pin and reset the remote which then turned on the air con, so problem solved. How many budget hotels have a staff person at 10 pm on a Saturday night? She did her best with a smile. I value that. I recommend the hotel. Quiet, facilities do work and there is service when needed.
I stayed at a single room in Tai Hoe Hotel for 2 days. The room was clean and comfortable, which is value for money for me. The hotel staffs have been friendly and kind, helping with luggages during rain and on a few other intances on voluntary basis, which I appreciate a lot.
I get the impression they pride themselves on being a low value low service hotel, which might work for some people but don’t expect any kind of good service or help if anything is wrong. No point going into specifics here, perhaps read the responses to some of their older bad reviews, you’ll see they really don’t care about customer service. I think it’s probably possible to have an ok stay here, just do not have *any* expectations. Staff, room and cleanliness were all disappointing but if you just need a place to sleep it should be fine but honestly the nicer hotels next door are not that much more expensive (by Singapore standards!).
Dear guest,
Truly sorry that you had a less than satisfactory experience with us. However, without going into specifics, it is rather hard for us to improve on areas, that in your opinion, we are lacking
All my staff are trained to provide good customer. service is the one aspect of their job that cannot be compromised.
As we do not have other frills or amenities that other hotels provide, We might not have those frills and amenities some other hotels can provide and this makes us work even harder to ensure our guests have a pleasant and positive memorable stay.
It is true that we have had our fair share of less than encouraging feedbacks, i do take pride in my staff's attitude and service levels, (there are many more positive and encouraging reviews from guests who gave their honest feedback and opinions on where we can better improve ourselves).
Please stay safe during this Covid-19 pandemic period .
