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Traveller rating
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3 - 8 of 483 reviews
Reviewed 2 December 2020

wanna say thanks to Mr.shankar for his job.very polite and nice person.and very helpful.. very confortable room.good enviroment..the security also very nice person.will miss the swimming pool.thanks

Date of stay: December 2020
Trip type: Travelled with friends
Thank minstoner14395
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rasi Rasi, Owner at Far East Plaza Residences by Far East Hospitality, responded to this reviewResponded 4 December 2020

Dear Guest,

Thank you so much for your lovely review.

Your compliments give Shankar and Security motivation to strive harder. We shall keep our momentum going, making sure our guests are always happy and comfortable with us.

Please take good care, stay safe and healthy.


Best Regards,
Rasi
Guest Service Executive
Far East Plaza Residences




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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2020

“ I just wanted to say thanks to Ms Wang Duan for helping us clean the room every weeks so that we can live comfortably and at ease .she always understanding and helpful . Happy to stay at Far East Residence .”

Date of stay: October 2020
Trip type: Travelled with friends
Thank Vivianliu81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rasi Rasi, Owner at Far East Plaza Residences by Far East Hospitality, responded to this reviewResponded 7 October 2020

Dear Guest,

Thank you for your review.

We appreciate your comments, not forgetting the beautiful words used on our colleague, Ms Wang Duan.

Please take care, stay safe & healthy.


Best Regards,
Rasi
Guest Service Executive
Far East Plaza Residences

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2020 via mobile

Very neat and clean..so comfortable..luxury residence..Mr.Shankar done his job very well every time..,cleaning the room very neatly...very peaceful place to stay..very recommended..easy access to the shopping malls and mrt all...

Date of stay: July 2020
Trip type: Travelled on business
Thank Curious27408338609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rasi Rasi, Owner at Far East Plaza Residences by Far East Hospitality, responded to this reviewResponded 7 October 2020

Dear Guest,

Thank you so much for your short but fabulous grades on our staff and location.

We have shared the lovely comments with Shankar, who is delighted to know that he made a difference in your stay.

Till we meet again, please take care, stay safe and healthy.


Best Regards,
Rasi
Guest Service Executive
Far East Plaza Residences

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2020

I have stayed here for the past 5 months due to CB, Thanks my company to arrange us to stay here.
They have a great team here, all management office staff is very friendly and helpful, The whole Engineering team is very efficient.
But I would like to thanks Rita , she always smiling and courteous , I really appreciate the regular cleaning service being provided , After coming home to a fully -cleaned room from the stressful nature of our work, I feel very relaxed and refreshed every time.
I would like to thanks Xiaoli 、Peggy, Simah and Fuziah, they are very responsible and thoughtful, whenever we need help , they are never fail. I also thanks Houseman Xingge to change our beds and shampooed the carpet during our stay.
I am very happy to stay here.

Date of stay: April 2020
Trip type: Travelled on business
Thank Kualafah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rasi Rasi, Owner at Far East Plaza Residences by Far East Hospitality, responded to this reviewResponded 22 September 2020

Dear Guest,

Thank you so much for sharing your stay experience, citing our colleague, Rita for her meticulous work performance, on top of our staff warmness and helpfulness.

We are extremely happy to know that you are having an excellent stay with us

Please take good care, stay chill and see you around.


Best Regards,
Rasi
Guest Service Executive
Far East Plaza Residences

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2020 via mobile

My family and I ended up not being able to return to our home due to COVID-19 and border closures and we stayed at FEP Residences for 4 months. Looking back on our time there, we are lucky that we ended up at this property.

Not only was the property reasonably priced and very convenient to shop & eat, the staff were excellent across the board.

I especially would like to thank Faizah, who provided excellent customer service and made sure we were well taken care of no matter whatever we needed help or had issue with. I Peng, our cleaner, also did an excellent job always with a kind attitude. Ms. Vimala and the mgmt office team always responded to our emails or calls very quickly. Lastly, the security were pleasant but also strict in adherence to safe distancing & entry protocol which made us feel comfortable.

Not only that, but during the circuit breaker period we had no way to print our son's e-learning materials and the office staff also helped us to print these out and allowed our son to continue his schooling.

In all, it was a very stressful time for our family due to COVID-19 but the team really made sure we were as comfortable as possible. The property is older than others in Orchard sure, but it is still well kept and truly a well-run establishment which I can fully recommend to anyone needing to stay in the area.

Thank you all so much FEP team! We really appreciate all of your professionalism and care.

Date of stay: March 2020
Trip type: Travelled with family
Thank F4455PHdannyw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rasi Rasi, Owner at Far East Plaza Residences by Far East Hospitality, responded to this reviewResponded 14 September 2020

Dear Mr Daniel,

Thank you so much for your awesome review.

It's a pleasure having you and your beautiful family with us. We are happy to know that you and your family had returned home safely.

Your heart-warming compliments serve as a great encouragement to our FEPR Team. We shall keep our momentum going, making sure our guests are always happy and comfortable with us.

Thank you once again for your recommendation about our accommodation to other potential travelers.

Till we meet again, take care, stay safe and healthy.


Best Regards,
Rasi
Guest Service Executive
Far East Plaza Residences


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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