Excellence Customer Service for Ms Medelyn from Front Office coordination with her Reservation Manager Ms Zubaidah for assisting me on the amendment on the booking date that was wrongly made due to system glitch.
If not of the both I will be charged for 2 days & 1 night stay.
Kudos to both Ms Medelyn & Reservation Manager Ms Zubaidah for their swift response.
Not forgetting Ms Toni, Ms Marielle , Mr Zul , Mr Perry , Ms Mas & Mr Jeff for their great service rendered.More
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