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“Mammoth menu, pitiful personnel...” 2 of 5 bubbles
Review of Martini Bar at Mezza9

Martini Bar at Mezza9
Ranked #25 of 136 Nightlife in Singapore
More attraction details
Attraction details
Owner description: The glass-enclosed martini bar is located in mezza9 on the Mezzanine Level. Having won numerous awards, it is the place to go for the best martinis in town. With an extensive drink list showcasing over 30 handcrafted martinis to choose from, the martini bar is a haven for real martini lovers!
Singapore
Level Contributor
227 reviews
50 attraction reviews
common_n_attraction_reviews_1bd8 92 helpful votes
“Mammoth menu, pitiful personnel...”
2 of 5 bubbles Reviewed 13 November 2016 via mobile

Boasting a quite unnecessary expansive selection of all manner of martinis makes choosing a real headache.

Furthermore don't expect any decent service from the unhelpful and aloof staff on hand, all in all dismal...

Visited October 2016
Helpful?
Thank Prestige82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandhyattsingapore, Grand Hyatt Singapore Management Team at Martini Bar at Mezza9, responded to this review, 16 November 2016
Dear Prestige82,

Thank you for taking the time to review on TripAdvisor.
We are disheartened to hear that the drinks offerings and level of service at martini bar was not to your satisfaction, and we will be sure to forward your comments to our service team. Do know that we appreciate each and every piece of feedback we receive, and reviews like yours are always helping us highlight areas we can improve.
We hope for the opportunity to serve you a better experience at martini bar soon.

Best regards,
The Grand Hyatt Singapore Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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49 reviews from our community

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Date | Rating
  • English first
  • German first
  • Japanese first
  • Korean first
  • Any
English first
Shanghai, China
Level Contributor
73 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
“Wide selection of martinis ”
4 of 5 bubbles Reviewed 2 October 2016 via mobile

Stopped for a couple martinis at the Martini bar at Mezza9 located in the mezzanine of the Grant Hyatt hotel. We had a selection of martinis; the Chocolate Martini and Lychee Martinis being our favorites, the Passion Fruit Martini was also very good. Prices are in line with expectations for Singapore, so the happy hour specials during the week or post 6pm deals on Sunday (e.g. any 3 martinis from a select list for $50 plus tax etc.) make a lot of sense. Our bartender Edward was great and made the entire experience even more fun. Note that the bar will be undergoing a complete refurb in November 2016.

Visited October 2016
Helpful?
Thank London_UKTravella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandhyattsingapore, Grand Hyatt Singapore Management Team at Martini Bar at Mezza9, responded to this review, 6 October 2016
Dear London_UKTravella,

Thank you for taking the time to post your glowing review of our martini bar! We are very pleased to hear the selection of drinks were to your satisfaction, and we do wholeheartedly agree with your assessment about the lychee and chocolate martinis. We will be sure to send your compliments to the bartending and service crew at mezza9 martini bar, they will be very glad to receive your praise.
We will also just like to share with you that mezza9’s much enjoyed 50% happy hour at martini bar has been extended. From Mondays through Saturdays, happy hour will be starting at 4 pm, so our beers, martinis, cocktails, spirits and house pour wines can be enjoyed at half-price earlier than before.
We are delighted you were able to enjoy yourself sampling the bar’s offerings, and mezza9’s martini bar will be waiting to welcome you back again soon!

Best regards,
Grand Hyatt Singapore Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
195 reviews
42 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
“Martini Marvels”
4 of 5 bubbles Reviewed 11 August 2016 via mobile

The atmosphere at Martini Bar was exhilarating as the crowd downed martini after martini. This place made a desirable pre-dinner stop and of the many martinis we had, passion fruit martini was voted best!

It was not easy to get seats especially for a party of six, so be early or be patient!

Visited August 2016
Helpful?
Thank PiggySue2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandhyattsingapore, Management team at Martini Bar at Mezza9, responded to this review, 25 August 2016
Dear PiggySue2014,

We’re so pleased to hear that you enjoyed your time of martini-downing at our bar, as your pre-dinner spot! With 50 over types of martinis to choose from, you would be hard pressed to find an absolute favourite, but we’re glad to hear that you found passion fruit to be your favourite. We look forward to welcoming you to our bar again soon.

Best regards,
The Grand Hyatt Singapore Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
59 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
“Best happy hour”
4 of 5 bubbles Reviewed 23 June 2016 via mobile

Have been here a few times and will always return! If u are looking for a quick and affordable martini after a long day at work OR a centreal meetup with friends this is perfect!

Atmosphere is of a proper old school bar...if u are lucky to get a couch seat its the best!

Martinis are 50% off which means if u dont like one u ordered just ordr another one! Always love the almonds they provide! Service is seriously slow and u need to really jump up and down to get any attention but not a massive issue!

My fav drinks : lemon custard, passion fruit, litchi, ginger and the French Kiss is sooo good

Not so good is the coffee martini

Must try this place!

Visited June 2016
Helpful?
Thank Jeanmdk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandhyattsingapore, Management Team at Martini Bar at Mezza9, responded to this review, 4 July 2016
Dear Jeanmdk,

Thank you for taking the time to share your martini bar experience on TripAdvisor. We were so glad to learn that you’ve had the chance to try our various martinis and that you have also found your favourites! Your comments on the speed of service will be addressed with the team and hopefully we will have the chance to welcome you back again for more martinis (and homemade almonds) in the near future.

Best regards,
The Grand Hyatt Singapore Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
3 reviews
“Dont bother....”
1 of 5 bubbles Reviewed 17 June 2016

Situated in a swanky hotel i was expecting a lot more. Ambiance is fine but service very poor, food pretty average at best and cocktails were almost undrinkable. I dont generally write reviews but felt compelled to on this occasion. It took a lot of jumping up and down to attract the attention of the staff, who were pleasant and helpful. The food came quickly but was deep fried, colourless and bland at best. But the worst thing was the cocktails - produced quickly with no love or skill, overly sweet and pretty awful to taste. There are so many great little cocktail bars in Singapore i wouldn't waste your time going here!

Visited June 2016
Helpful?
Thank woodyjwt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
grandhyattsingapore, Management Team at Martini Bar at Mezza9, responded to this review, 1 July 2016
Dear woodyjwt,

Thank you for taking the time to give us your feedback on TripAdvisor and we are disappointed to read that the offerings at martini bar were not up to your expectations. We will be scrutinizing all aspects of service, as well as the quality of our drinks served, to ensure that it is up to the level of 5-star service we pride ourselves in. We hope to have the opportunity to welcome you back again soon.


Best regards,
The Grand Hyatt Singapore Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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