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Fragrance Hotel - Bugis
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Reviews (463)
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Reviewed 21 December 2011

Room: 65% (The room is small of course, suits with the budget but they provide LCD TV)

Cleaningness: 80%

Service: 90% ( I book my room thru Agoda. I dunno if the systems problem or whose fault it is, I was told that they book my room was actually in Selegie. But the front desk staff help me to change back to Bugis)

Conveniency:
10 minutes slow walk to Iluma, Bugis Junction
15 minutes walk to City Hall
7/11 convenient store and a Chinese steamboat restaurant is just right next door of the hotel

Overall, nothing can be asked too much for this pricing at this type of superb location. Highly recommended. Locations is the priority for me when comes to choose a hotel. Especially you are on a trip of sightseeing or shopping. This is because after the whole day of travelling, it is best if no nid to walk too far back to hotel.

Room Tip: Take rooms with windows.
  • Stayed: December 2011, travelled as a couple
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Thank TKY383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 December 2011

we were arriving late at night in singapore and leaving the next day. we also needed to be around the bugis area. fragrance bugis was the practical choice for us-- price-wise, location-wise, and convenience-wise.

we booked the triple room through their website. check-in took less than 5 minutes, which was a boon since we were tired. the staff were efficient and helpful.

although we arrived past 10 pm, there was a restaurant still open 2 or 3 doors from the hotel. a 7-11 outlet was just beside fragrance-bugis. softdrinks in can for s$1 were available at a dispensing machine on the street a minute away.

our room was simple but elegant, very clean, small but slightly more spacious than the rooms we've stayed in at fragrance emerald or fragrance selegie. it was definitely bigger than the room at explorer's inn in brisbane where we stayed the night before. there was cable tv, miniref, tea making facilities, free mineral water, closets, a vanity table with large mirror. the aircon worked fine. towels and toiletries were provided. the water pressure from the shower was steady, but the hot water was not sufficient. the water turned cold after several minutes.

buffet breakfast was filling, but there were not many choices.

train fare from the airport to bugis junction cost s$6 for 3 of us. taxi fare to the airport cost s$14, travel time less than 20 minutes.

  • Stayed: December 2011, travelled with family
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2  Thank angeladelmar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2011

I was in two minds whether to write a review for this hotel or not.

When you book a hotel under 'The Fragrance' brand you already know it is budget and expect the service and facilities accordingly.

However on this occasion I was dissapointed. The only redeming feature about this hotel is its location.

Knowing beforehand about this hotel having so few rooms with a window, I contacted the Reservations office and asked for one to be reserved. Despite having a print out of the email confirmation confirming that one had been reserved, they had none left - the explanation being that the Reservations Office had not passed the email on. Whether this is true or not I don't know.

I have stayed in windowless rooms before but try to avoid it as it resembles being in a tomb. Even though I'm only really using the room for sleeping, I still don't really like it.

The room whilst clean was cramped, the hot water lasted about a minute before it went cold. The wifi was almost useless and the bed gave me back ache.

The staff whilst pleasant weren't really interested in anything. The free breakfast was okay but I was already bored after the third day.

I would not stay here again and if you want a budget hotel under the same brand or price range opt for Fragrance Imperial, one MRT stop away or a 10 minute bus ride.

  • Stayed: November 2011, travelled solo
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2  Thank hz88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2011

We stayed there for 3 nites.

Location : very convenient if you are going to Suntec City ( 7 minutes walking ) , Bugis Village ( 7 minutes ) , Bugis Junction ( 5 minutes ) .

Little india and mustafa centre is 20 minutes walking.
Very near with the National Library and Inter - continental Hotel.
This hotel is next to 81 Bugis Hotel.

MRT : Bugis MRT Station, is about 10 minutes walking, choose C Exit.

Food : very poor, they give breakfast coupons, make sure you keep them , they will not give another ones , once you lost the coupons.
Variety of food were very poor, they served rice with side dish, such as fried noodles or meehoon, steam eggs in pan, sausages, mixed vegetables, and white bread only.
Once you give the meal coupon to the lady, she will give you the spoon and fork.


The room is small of course, suits with the budget, they provide LCD TV.

Do not expect the white bedsheets, close your eyes if you have some black dots on your pillow or an old brown blanket with the cigarette holes, since we experienced it and we do not want to bother.

Bathroom : Terrible.
It was a wet bathroom and very small, they put the shower without curtain.

Staff: very helpfull and friendly

Internet connection : available at the lobby and chargeable, pay SGD 1 for 15 minutes usage.
no printer provided.

  • Stayed: October 2011, travelled as a couple
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1  Thank MarineDylant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2011

On a tight budget, this is a good place to stay. The room is really small, won't be any good for people with lots of luggage. The bathroom is in ok size, would be nice if there is shower curtain so the water won't be everywhere after someone have a shower. There's no fridge in the room, but there's a kettle and a good size TV.
In the first room they gave us, the A/C was really noisy, so they moved us to another room. The AC in this room works fine but the bathroom was mouldy and had lots of tiny flies. We told them about the problems, they sent staffs to check and said it was fine to stay. We were a bit tired after 14hrs flying so it was ok to stay.
Don't expect any thing good from their buffet breakfast. These were on offer: fried rice or noodle, fried spring roll, boiled (?) sausages and bread with jam. The coffee and tea were yuck. Most of the people, including us, walked out of the restaurant after 5mins. Not too sure about quality of the (paid) lunch or dinner. We didn't try.
Internet is a rip off. $5 per 2 hours and once you start using, the clock will start ticking; stop using? it will continue counting until the time is passed. They offered free wifi for booking at their website, not over 3rd party.
The staffs were very friendly and helpful though.
This hotel is close to Bugis and Esplanade MRT station and the bus stops are near by.
So stay if you need a bed to sleep, don't if you prefer to pamper yourself a little bit.

  • Stayed: September 2011, travelled as a couple
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1  Thank Alana_TN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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