When I stay for holidays I'm usually in a chirpy mood. And it doesn't take much to make me happy.
Service was barely existent, if you call it service at all. It was not rude, but probably bordering on it, if you are nitpicky. From the first greeting, which was not much of a greeting, to the end of my stay I did not feel like a valued guest.
I get that staff are not obliged to treat guests like emperors or the President, but is eye contact and some smiles too much to ask? Every touchpoint was curt and minimal. Instructions/information points were brief and to the point, without much emotion. It's as if you are ordering takeout from a busy restaurant.
I was asked for my ID, had my name verified, and was passed a piece of paper with wifi instructions and checkout timings informed. That was it.
The suite room was spacious for a boutique and well priced though.
Bathing amenities were limited - the basic soap and shampoo, towels, and a bathtub in the room.
Aircon was slightly noisy, TV had lack of channels, and the quality was not too good.
Room felt like it needed more maintenance. Other than that it's probably quite hard to find a room this size, with a bathtub, at this price, in such a location.
I have mixed feelings about this place, but you might want to give it a try and see if you can make it work.
- Official Description (provided by the hotel):
- China has long been endeared as a precious jewel of the east. Infused with a rich history of refinement, it is a cradle of cultural and intellectual civilization rich as gold and precious as porcelain. Just as porcelain is deemed a treasure, China’s undaunting lead to create a new chapter in the new century weaves a priceless tapestry of fine china.A journey so precious, we invite you to be a part of. Here’s wishing you a treasured stay with us. ... more less
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- Also Known As:
- The Porcelain Hotel Singapore