We booked one night and did another night of extension.
Checked in around 9+ cause i went there after work. Called around 4+ in the afternoon to tell them that i will be checking in late. Was committed the room 327 cause we told the guy who picked up that call that i do not want a level one room. But ended up, when we were there, the guy staff told me that 106 was the only available room left. He did not give me any alternative. It's my first time staying with you. If nobody committed the room number then how would i even know that this room number existed.
For the second night. I checked in quite early for my extension. It wasn't even that late yet and they had already did a pre-authorization on my card. Told her that i want to pay by another card, she told me that she need to check.
The checkin process took quite a while. Wanted to grab dinner after checking in, in case your staff tells me that no room available already. Got the room on level 1 again. Told them i didn't want level 1, new room at 427, went in and realized that the carpet was damp. The room smells. Just nice, a knock on the door by the receptionist who check us in. However, i think she didn't know that her rooms has a door bell. It's not courtesy to knock on the door before pressing the doorbell right?
Room changed to 113. Level 1 again. Disappointed. But nothing was done by their staff nor manager to make sure the rest of our stay was wow.
- Official Description (provided by the hotel):
- China has long been endeared as a precious jewel of the east. Infused with a rich history of refinement, it is a cradle of cultural and intellectual civilization rich as gold and precious as porcelain. Just as porcelain is deemed a treasure, China’s undaunting lead to create a new chapter in the new century weaves a priceless tapestry of fine china.A journey so precious, we invite you to be a part of. Here’s wishing you a treasured stay with us. ... more less
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- Also Known As:
- The Porcelain Hotel Singapore