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“Brand new Ibis, location a bit suboptimal, but clean and good”

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ibis Singapore Novena
Ranked #101 of 316 Hotels in Singapore
Reviewed 27 February 2012

Alright, maybe my review gets a slightly better rating than it should, but I was able to snatch the Ibis for just 108S$ - around 40% off the regular rate - so I was rather happy with everything. The property is brand new. It's quite a walk from the MRT, especially with luggage. Better take the bus there (check on gothere.sg how to take the bus) which just drives at the main road.

So, if you get there with Taxi/Bus, it's actually quite well located. Plenty of bus lines going to all major places downtown, so if you're good on taking public transport, it will save you quite some money.

The room is clean, just Ibis standard, the bathroom, everything works as expected. Good TV, good amount of channels. Really can't complain about anything regarding the rooms. New, clean, good wooden ground.

Checkin and Checkout worked fine as well, pre-pay rate was in the system, my reservation found, checkout very quickly.

At night, there are a few shops around the hotel (7-11) - so you can get anything you want 24hrs, and Newton Hawker center which is open like till 4am is also not too far away (short taxi hop or 20min walk or so.. )

All in all, the hotel does provide whats advertised, not more, not less. Go for it, if you can secure a good deal on the rate and only want basic, clean services.

  • Stayed: January 2012, travelled solo
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Thank WorldTraveller201000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices_GM1, Manager at ibis Singapore Novena, responded to this reviewResponded 27 February 2012

Dear Guest,

Thank you for having taken your time to provide us with your valuable feedback relating to your recent stay with us.

We are pleased to learn that you enjoyed every other aspect of your stay with us and our confident Hosts delivered warm, friendly and efficient customer care.

Your positive feedback has given all of us the inspiration to continually strive for service excellence. We are grateful for your support and look forward to having the pleasure of welcoming you back to Ibis Singapore Novena.

If you wish, you can contact us directly on H7451-fo@accor.com for your future bookings with us.

Thank you,
Guest Services Team.

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985 - 989 of 1,359 reviews

An Accor traveller
Penang
11
Reviewed 24 February 2012

  • Stayed: February 2012, travelled solo
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1  Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GuestServices_GM1, Manager at ibis Singapore Novena, responded to this reviewResponded 27 February 2012

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Reviewed 21 February 2012

I stayed here right before the Chinese New Year and everyone was so friendly and in holiday mood. The Hotel Lobby and the Restaurant are really nice and the rooms are very IBIS, which I did not mind either. Great working desk with Flat Screen TV and lots of channels. Problem with the Hotel is the location. First morning, not really knowing where I was, I had to go down to Clarke Quay and let me tell you getting a cab was real problem. I waited about 20 mins on the curb for a cab to show up and to stop. Trip was 15$ which made me realize how off I was from the center. The night later I took the MRT to Novena and found that rather comfortable as the walk back to the hotel was refreshing and interesting (about 15mins). Novena Mall has a lot to offer, including a supermarket and many restaurants. Breakfast at the Hotel was nice and very western with everything regular available. For the business traveller who looks after his expenses this is a good place to spent a few nights in Singapore. And yes, Internet at the room was free and fast. I will be back.

  • Stayed: January 2012, travelled on business
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1  Thank RALFBKK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices_GM1, Manager at ibis Singapore Novena, responded to this reviewResponded 22 February 2012

Dear Guest

Thank You for choosing Ibis Novena Singapore in your recent short trip . We appreciate your valuable comments and positive feedback and this serves great encouragement and motivation to all the staff at ibis Novena Singapore. We strive every day to ensure our guests have a wonderful experience and a marvelous time at our hotel and it is extremely encouraging for someone to share with us.

Once again ,thank you for sharing your experience and we are grateful for your support and look forward to having the pleasure of welcoming you back to Ibis Singapore Novena.


Yours Sincerely
The Guest Services Team

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Reviewed 19 February 2012

  • Stayed: February 2012, travelled as a couple
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Thank Margaret01022016
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GuestServices_GM1, Manager at ibis Singapore Novena, responded to this reviewResponded 21 February 2012

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Reviewed 19 February 2012

I had changed from M Lavender Hotel to stay at IBIS Novena instead from 12-15 February 2012. I felt better more professional than M Lavender Hotel. The room is small but clean and feeling more business traveller than M Lavendor which crowded with trourists at the lobby. If you need only a clean room no facility, no luxury only for sleeping, I suggest this hotel. Viriety food in breakfast. No crowded tourists at the lobby.No drinking water in the room. Staff friendly. If you travelling with family, I suggest you to book more than one room because room is so narrow. Mattress a little bit hard but better than M Lavendor Hotel. It locates nearby many good food restaurant such as "Boon Tong Kee". If you stay in this hotel recommend to have Chinese restaurant here, not far away from the hotel. This hotel convinience to take subway at the "Novena Station".Oh..forgot to tell you that there is a smallest refrigerator in the world provided in your room, it it cute but not useful

  • Stayed: February 2012, travelled on business
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1  Thank UsawadeeTooky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServices_GM1, Manager at ibis Singapore Novena, responded to this reviewResponded 21 February 2012

Dear Guest
We very much appreciate your comments regarding your stay at the Ibis Singapore Novena.It is always a pleasure to receive positive and constructive feedback so enable us to improve further.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you for sharing your experience and we are grateful for your support and look forward to having the pleasure of welcoming you back to Ibis Singapore Novena.

Sincerely

The Guest Services Team

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Additional Information about ibis Singapore Novena

Address: 6 Irrawaddy Road Ibis Singapore Novena, Singapore 329543, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #101 of 316 Hotels in Singapore
Price Range: $127 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — ibis Singapore Novena 3*
Number of rooms: 241
Official Description (provided by the hotel):
ibis Singapore Novena is located on the intersection of Irrawaddy and Balestier Road and 8mins walk to Novena MRT Station. Ideal for business, medical and leisure travelers, hotel offers complimentary WIFI, international power sockets, parking, handy phone with unlimited mobile internet and local & international calls for selected countries. Oopen Pasta and Grill serves international buffet breakfast and chef's delectable selection, hotel is a stone's throw from heritage sites and authentic local food trails. Hotel also do provide complimentary shuttle to Novena MRT Station. ... more   less 
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Also Known As:
Ibis Singapore Novena Hotel Singapore

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