I decided to stay at this hotel because at the time of booking it was a new hotel with good reviews #22 on tripadvisor. Since then it has obviously plunged in ratings and I am not surprised.
I stayed at many hotels and their standard of service is not what you will get if you paid elsewhere. No welcoming as you enter through the doors or hello. One thing that I did love about the hotel was the location! So close to a MRT stop. Food was not great at the hotel, buffet was roughly $45sgd and seriously not worth it! Not surprised when the restaurant was empty at dinner. Housekeeping was poor, some items had not been stocked up like toiletries.
The worst part of my stay would have to be when a fire evacuation drill went off in the entire hotel at 2am in the morning. There was extremely loud oriental music playing whilst instructions were being announced which in the end we could not hear because of the music. In instances like this everyone reacts to a drill and heads down the stairs, 22 levels! As we got down there everyone was confused as to what was happening. There was no protocol or instructions. I went to the desk to find out what was happening and they had advised it was a false alarm. I would have not known if I didn't go to the desk. The same thing happened later that night or morning which is frustrating if you need to get up early. I will not stay at this hotel ever again!
- Official Description (provided by the hotel):
- Located in the charming enclave of the Novena district, Oasia Hotel Novena, Singapore is a premier business hotel that offers distinctively elegant accommodations in its 428 guestrooms. Perfect for unwinding or having high-powered business meetings, Oasia's award-winning Club Lounge - The Living Room and its private pool provide Club guests with absolute exclusivity. There is direct basement access to the Novena MRT Station which allows convenient travel to Orchard Road and the Central Business District. Each of the hotel's guestrooms is contemporary furnished with sleek, Asian-inspired designer fittings. Guests at Oasia Hotel Novena also enjoy complimentary WiFi, coffee/tea making facilities and a rain shower in the bathroom with invigorating bath amenities. Facilities include a 24-hour fitness centre, pool and The Marmalade Pantry - a restaurant that is popular for its modern bistro cuisine. ... more less
- Reservation Options:
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- Also Known As:
- Oasia Hotel Novena, Singapore By Far East Hospitality