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Reviewed 14 October 2019

Last time the visit was really good, but this time i guess i faced a couple of issues exceptionally. The overall experience was good, as all the staff members are very good and help the guests willingly. There is a lot of warmth in the hotel.

Date of stay: October 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jathaan-Anand_Jathar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Excursion701456, Director-Operations at Park Avenue Rochester Hotel, responded to this reviewResponded 21 October 2019

Dear Departure37546189718,

Thank you for taking the time to share your experience. We’re delighted that you have returned to stay with us again during your recent visit to Singapore. I regret to learn that you have encountered some issues. On the other hand, your kind compliments for our team members is greatly appreciated and will definitely serve as an encouragement for the team to continue striving towards exceeding our guests’ expectations each time they stay with us.

Thank you/with best regards,

Karen SAW (Ms)
Director-Operations


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2019

The room was small in space, but clean and equipped with all necessary amenities. Breakfast with fresh juices and variety of local and western food. Walking distance to a shopping mall and MRT station, perfect location for a short business stay

Date of stay: October 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank wjeiin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Excursion701456, Director-Operations at Park Avenue Rochester Hotel, responded to this reviewResponded 21 October 2019

Dear wjeiin,

Thank you for sharing your feedback on your recent visit.

We are so happy to hear of your pleasant stay experience with us, as we strive to provide excellent service to our guests. Thank you once again for choosing to stay with Park Avenue Rochester.

We will always be looking forward to welcoming you back in the near future.

Thank you/with best regards,

Karen SAW (Ms)
Director-Operations

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Reviewed 11 October 2019

I had a very comfortable and pleasant business trip for four days. Comfortable bed, fast and pleasant wifi, clean and enough room service. It's hard for me to find any inconvenience. The staff are very friendly and professional. I was able to get a quick and accurate response to many inquiries. They were happy people with a smile.

Date of stay: October 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank AnEngineerfromSeoul
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Excursion701456, Director-Operations at Park Avenue Rochester Hotel, responded to this reviewResponded 21 October 2019

Dear AnEngineerfromSeoul,

Thank you for choosing to stay with us during your recent trip to Singapore. We're so delighted to hear that you had a pleasant stay and will always be looking forward to your return.

Thank you/with best regards,

Karen SAW (Ms)
Director-Operations

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Reviewed 9 October 2019

I would like to stay at park avenue Rochester hotel again. The service, cleanliness, value location, sleep quality, all of them are very nice. Also, the response of staff for my request are very quick.

Date of stay: September 2019
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank piaojun10
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Excursion701456, Director-Operations at Park Avenue Rochester Hotel, responded to this reviewResponded 21 October 2019

Dear piaojun10,

Thank you for your great feedback, it is nice to know that you had a wonderful stay experience at Park Avenue Rochester. We look forward to welcoming you back again in the very near future.

Thank you/with best regards,

Karen SAW (Ms)
Director-Operations

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Reviewed 9 October 2019

Always looking forward to come back and stay here whenever there is business trip or vacations with my family.
- Superb Team, good location (quiet and greenery) - nice to walk around
- Clean, comfy room with great amenities (esp Coffee Brew Machine!!)
- Superb internet (in room)
- Very friendly and attentive team.

Date of stay: October 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lyn m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Excursion701456, Director-Operations at Park Avenue Rochester Hotel, responded to this reviewResponded 21 October 2019

Dear lyn m,

Thank you for choosing to stay with us

Thank you for returning back to the hotel for your stay. We really appreciate your wonderful compliment which I will share with my team to encourage their good work. I am happy you enjoyed your stay and experienced our true hospitality at the hotel. We look forward to welcoming you back again in the very near future.


Thank you/with best regards,

Karen SAW (Ms)
Director-Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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