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“Really nice but too pricey...”

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InterContinental Singapore
Ranked #7 of 317 Hotels in Singapore
Certificate of Excellence
Reviewed 18 March 2017 via mobile

Great room, great concierge, good breakfast buffet. Even with my client rate too expensive... quiet spacious room in the old part ask for those! Much better than Tower. Very nice lounge but so costly for drinks always went out. Attached to mall and just couple hundred yards from great street food and shopping at Bugis.

Stayed: March 2017, travelled on business
Thank Darrel-Raynor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lenny O, Director of Rooms at InterContinental Singapore, responded to this reviewResponded 20 March 2017

Dear Darrel-Raynor

Thank you for choosing InterContinental Singapore on your recent stay and taking time to share your experience here. We are delighted to know that you had an enjoyable stay with us and particularly liked the Heritage Rooms.

We also appreciate your feedback as they allow us to make constant improvements to elevate our services to valued guests like you. My team and I look forward to welcoming you again.

Yours sincerely
Lenny Oh
Director of Rooms
Lenny.Oh@ihg.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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367 - 371 of 1,195 reviews

Reviewed 18 March 2017

Love this hotel. It's rather old-school, but in a good way. We had a misunderstanding about rates which lingered on longer than it should have done. However, it was finally resolved in a gracious way by Ms. Teoh, a Front Office Executive. We will definitely stay at the Intercontinental next time we visit Singapore, both for the hotel itself and its location, just minutes away from Bugis MRT station. This makes it easy to get around Singapore and to travel to the airport. My "Excellent" rating is based on having a room higher than the 4th floor (that is, NOT the Heritage rooms) - the higher the better! The Victoria Bar deserves a mention for serving world-class cocktails.

  • Stayed: March 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Zaiga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lenny O, Director of Rooms at InterContinental Singapore, responded to this reviewResponded 20 March 2017

Dear Zaiga

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staffs take great pride in, so we value your feedback.

Your recognition, in particular to Denise Teoh, will be shared with the team and is a motivation for us to keep elevating our level of service for our guests. We look forward to welcoming you back again for another memorable experience here at InterContinental Singapore!

Yours sincerely
Lenny Oh
Director of Rooms
Lenny.Oh@ihg.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2017 via mobile

Wonderful experience where courtesy exudes from everybody. Executive Suite brilliant, Restaurant exceptional and main louge area so relaxing and outstanding. Very convenient to loads of activities and only 20 minutes to the Airport.

Stayed: March 2017, travelled as a couple
Thank Charles W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lenny O, Director of Rooms at InterContinental Singapore, responded to this reviewResponded 20 March 2017

Dear Charles W

Thank you so much for your recent stay and review of our hotel. I am pleased to hear you enjoyed your time with us. A positive guest experience is something our staffs take great pride in, so we value your feedback. My team and I look forward to welcoming you back to InterContinental Singapore!

Yours sincerely
Lenny Oh
Director of Rooms
Lenny.Oh@ihg.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2017 via mobile

Would definitely go back. Loved everything about it. The staff were brilliant and I adored the location next to Bugis market. The beds, the food, the ambience couldn't be faulted.
We upgraded to Club which meant a wonderful afternoon tea every day and evening cocktails between 6-8pm every night along with some hot canapés and other assorted cold food.
The outdoor pool on the 4th floor was a little oasis in a busy city.
Sorry to leave after 4 days of bliss.

Stayed: March 2017, travelled with family
1  Thank Andanizzy14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lenny O, Director of Rooms at InterContinental Singapore, responded to this reviewResponded 17 March 2017

Dear Andanizzy14

Thank you for choosing InterContinental Singapore on your recent stay and taking time to share your experience here. We are delighted to know that you had an enjoyable stay with us.

Your feedback and kind recommendation allow us to make constant improvements to elevate our services to valued guests like you. My team and I look forward to welcoming you back soon for another memorable experience!

Yours sincerely
Lenny Oh
Director of Rooms
Lenny.Oh@ihg.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2017

My wife and I have had stopovers in Singapore on four other occasions and we try a hotel in a different part of the city each time.
This time it was the InterContinental on Middle Road.
What a great choice with it's direct connection to Bugis Junction, with the associated shops and restaurants, makes shopping and eating much easier and it's proximity to Bugis MRT is also a plus.
All can be reached without having to go outside in the elements.
The room was extremely well presented, clean and with a really comfortable bed.
Best of all were the staff who were very professional and polite at all times.
I have to individually mention Concierge Josiah Gwee who gave my wife great assistance with some bookings and advice on where to go and the best way to get there.
A great stay and on our next stopover in September we will most likely break our routine and book the Intercontinental a second time.

  • Stayed: March 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank RocketMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lenny O, Director of Rooms at InterContinental Singapore, responded to this reviewResponded 17 March 2017

Dear RocketMelbourne

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staffs take great pride in, so we value your feedback.

Your recognition, in particular to Josiah, will be shared with the team and is a motivation for us to keep elevating our level of service for our guests. We look forward to welcoming you back again for another memorable experience here at InterContinental Singapore!

Yours sincerely
Lenny Oh
Director of Rooms
Lenny.Oh@ihg.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about InterContinental Singapore

Address: 80 Middle Rd, Singapore 188966, Singapore
Phone Number:
Region: Singapore > Singapore
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Singapore
#7 Luxury Hotel in Singapore
#9 Romantic Hotel in Singapore
#19 Business Hotel in Singapore
Price Range: $279 - $552 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Singapore 5*
Number of rooms: 403
Official Description (provided by the hotel):
Located on the fringe of Marina Bay precinct, InterContinental Singapore is a luxury landmark deeply rooted in the heritage of the arts and cultural districts of Bugis and Bras Basah. Positioned in close proximity to established historical enclaves including Arab Street, Kampong Glam and Little India, InterContinental Singapore is also conveniently located next to Bugis Junction shopping complex, Singapore's first glass-covered air-conditioned shopping street. ... more   less 
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Also Known As:
Intercontinental Singapore Hotel Singapore
Singapore Intercontinental

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